Best Buy - Samsung - Galaxy S24 Ultra Vegan Leather Case - Dark Violet customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S24 Ultra Vegan Leather Case - Dark Violet

Average customer rating

2.9

(26 Reviews)

Rating breakdown 26 reviews

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

33%of customers recommend this product.

(

5 out of 15

)

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Customer Reviews for Samsung - Galaxy S24 Ultra Vegan Leather Case - Dark Violet

Customer Rating

Very soft and fits perfectly

on January 28, 2024

Posted by: BasPilot

Expertise:Expert

The best part is the leather is extremely soft. The fit is perfect, as you'd expect from the OEM. I am extremely pleased with this case.

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Too slippery

on February 4, 2024

Posted by: JR11

from Indiana

Expertise:Expert

The case has a good look, however, it's extremely slippery and even slides out of your pocket if you are wearing shorts. Used it on one occasion at the gym, it fell out of my pocket several times while doing sitting work outs. I whish they would have added some rubber grips on the lines on the back.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Social Commerce, July 24, 2024

Hi there JR11, thank you for sharing your thoughts with us about your Samsung Shield Case for Galaxy S24 Ultra. We understand how important your device is to you and the case you choose being a vital part of that overall experience. If you are not fully thrilled with the feel and material of your case, we would love to help you choose another one to better align to your preferences. We have shared a link to the Samsung Support Team if you have any questions about case options for your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Low quality

on February 27, 2024

Posted by: Brii

Very nice at first, but now after 1 week has split in 2 spots.

No, I would not recommend this to a friend.

Response from Samsung USBy Social Commerce, June 25, 2024

Hi there Brii, thank you for your feedback on your Samsung Vegan Leather Case for Galaxy S24 Ultra. We understand how frustrating it is to have a new case for your device that has been damaged. We have provided links to the Samsung Support Team as well as the warranty information for your case. You can work with them directly to see what options if any may be available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Decent Case

on January 23, 2024

Posted by: MTM77

I just got the case before my phone came in. I'm glad it was a separate order since it is now sold out. It's slick on the sides more than I expected, hopefully it won't cause the phone to slip out of my hands. It's not a completely soft plastic, but not as much of a hard plastic like I was expecting.

Response from Samsung USBy Social Commerce, May 13, 2024

Hi there MTM77, thank you for your feedback on your Samsung Shield Case for Galaxy S24 Ultra. We love how excited you were about not only your new cell phone but also accessory to go along with it. We hope with time and usage you have become accustomed and are now enjoying the feel and usage of this case. We have provided a link to the Samsung Support Teamif you are experiencing any difficulty or would like to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

great minimalist case

on February 7, 2024

Posted by: renfa

Similar to previous Samsung leather cases, this is a minimalist case with a flat back that prevents the phone from wobbling. The "vegan leather" is fake leather, but it does feel reasonably nice and soft. I don't think it improves the grip much, and it hasn't replicated the supple feeling of leather.

The sides are a hair below the screen surface, but the top and bottom walls lift up the screen when placed face down on flat surfaces. Camera and other hole cutouts are placed exactly where they should be, and the S Pen is still easy to access. Buttons are nice and clicky. The back surface is slightly above the camera lenses, so it provides some protection.

If you're curious why the case is missing the Samsung branding this year, it's because this case is a "Designed for Samsung" case manufactured by Hochuen, a Chinese third-party company. I do kind of like that the case is devoid of branding on the outside.

Pictures are of the black case with my S24 Ultra in gray.

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Alright

on January 27, 2024

Posted by: Cecel

Expertise:Intermediate

I bought this I would have a case right away when I received my phone it doesn't seem like it would offer as much protection as I would like for his expensive as the phone is I would want something sturdier

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Social Commerce, May 10, 2024

Hey there Cecel, thank you for your feedback on your Samsung Shield Case for Galaxy S24 Ultra. We understand wanting to ensure you have a protective case for your new device. If you are concerned about the protection of your device and desire the peace of mind, in addition to the case, we have provided a link to Customer Care+ if you are interested in exploring this option. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Yellows Quickly

on April 9, 2024

Posted by: SamsungIsCool

from Seattle, WA

Expertise:Intermediate

I got the light gray shield case with my s24 ultra, and it has already started yellowing (especially on the buttons) after only 2 weeks of use. I am not able to return it for the yellowing according to samsung support.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Social Commerce, April 25, 2024

Aloha SamsungIsCool,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Shield Case for Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for choosing Samsung.
- Debra

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Written by a customer while visiting Samsung US

Customer Rating

Awesome

on January 26, 2024

Posted by: Shakey77Luv2Shop

I seen this a month ago and I wanted it to just snatched it though the screen with my hand and grab it to get a closer look, it so vivid.

Written by a customer while visiting Samsung US

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