Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra Vegan Leather Case - Black
Average customer rating
3.2
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
5
40%of customers recommend this product.
(
4 out of
10)
Customer Reviews for Samsung - Galaxy S24 Ultra Vegan Leather Case - Black
Customer Rating
1
Slippery, bulky and poor quality
on March 6, 2024
Posted by: Dmo18
Expertise:Expert
It's a solid case, but very slippery.
I have the Gray version and the side buttons have already turned yellow, with Samsung not having a clue or care.
I have the Gray version and the side buttons have already turned yellow, with Samsung not having a clue or care.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, May 31, 2024
Hello Dmo18,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Shield Case for Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your Shield Case for Galaxy S24 Ultra or if you have any questions for us. We enjoy hearing from our customers! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://www.samsung.com/us/mobile/mobile-accessories/phones/shield-case-for-galaxy-s24-ultra-light-gray-gp-fps928sacjw/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Shield Case for Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your Shield Case for Galaxy S24 Ultra or if you have any questions for us. We enjoy hearing from our customers! Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/shield-case-for-galaxy-s24-ultra-light-gray-gp-fps928sacjw/
Written by a customer while visiting Samsung US
Customer Rating
3
Good Case With A Grip Handicap
on April 20, 2024
Posted by: Alcyone
from Surprise, AZ
Expertise:Expert
Rugged case but not what I hoped it would be due to the slippery surface. I took it off the phone, used sandpaper along the edges and backside, rinsed, dried with hairdryer, let cool, then put back on the phone. This helped the hand gripping of the phone. Not perfect, but a workaround for the time being until I find something more suitable.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, April 24, 2024
Hi there Alcyone,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Shield Case for Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Shield Case for Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great look & feel!
on January 26, 2024
Posted by: ByeByeBixby
Expertise:Expert
Fits my new S24 ultra well. Just got it today, ahead of the "official" launch date. Thanks Samsung! Love the individual camera cutouts, looks much nicer than than just 1 giant cutout for the entire camera array. Feels nice in the hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as good as I hoped
on January 29, 2024
Posted by: bigdave
from huntington beach, ca
Expertise:Expert
Got this as part of the pre-order bonus with the phone. The case is full polycarbonate so as such is very slippery in the hand, not grippy like with silicone. It seems to be protective enough without adding too much bulk. Cut outs are obviously perfect and buttons are nice and clicky. The USB cutout is sharp though so it will hurt if you're resting it on your pinky finger.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, May 20, 2024
Hi Bigdave, thank you for your feedback on your Samsung Shield Case for Galaxy S24 Ultra. We are happy to hear you are pleased with the protection of your case. If you are finding the case to be slippery and not best aligned with your needs, we would be happy to hep answer any questions you may have. We have provided a link to the Samsung Support Team if you would like to see what options are available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Attractive Case
on January 20, 2024
Posted by: PhebZ82
This is a nice case with bright colors. The combination of the dog and the colors make it even more attractive to the animals lovers and the LGBTQ+ family.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks awesome as usual.
on January 27, 2024
Posted by: Robs
Expertise:Intermediate
I am buying this because I have always been satisfied with samsung galaxy products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great deal
on January 18, 2024
Posted by: Shelly47
from Missouri
Expertise:Beginner
I think I will really like this phone I am glad this popped up on my phone
Written by a customer while visiting Samsung US
Customer Rating
5
Nice case
on February 5, 2024
Posted by: Missu2sendlovealways
from Nv
Expertise:Expert
Best artist ever ❤️ only the best for the best. Life is not easy ...I hope u are doing well. Thanks for all the things you do for me and others. U are amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US