Customer reviews from belkin.com
Belkin - AirTag Secure Holder with Carabiner - Black
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
4
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for Belkin - AirTag Secure Holder with Carabiner - Black
Customer Rating
4
Hard to get airtag out for battery change
on October 29, 2024
Posted by: TMO22
from Houston,TX
The product does its job. But does it too well which is why I gave it 4 stars. Believe the folks who are stating they cannot get their airtags out. I tried and tried, finally used my K9 tooth and it came apart.. I was honestly about to just get another air tag and a holder. Wouldn’t buy this one again.
Response from belkin.comBy CustomerService, October 29, 2024
Hi, TMO22,
Many thanks for the 4-star rating. Should you need further assistance regarding this product, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. Should you need further assistance regarding this product, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Impossible to open
on May 4, 2024
Posted by: Energizer2032
Overall a solid product, however, it is next to impossible to open in order to change the battery. Followed instructions…tried the multitool for watches and it bent the tip easily. Coins never worked.
Response from belkin.comBy CustomerService, May 5, 2024
Hi, Energizer2032,
We hear you. This is quite unexpected given that the secure holder was designed to be user-friendly. You may check out this link as guide on how to place the AirTag inside the Belkin MSC008 or remove it from the secure holder, https://www.belkin.com/support-article?articleNum=318935.
Should you require further assistance, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
We hear you. This is quite unexpected given that the secure holder was designed to be user-friendly. You may check out this link as guide on how to place the AirTag inside the Belkin MSC008 or remove it from the secure holder, https://www.belkin.com/support-article?articleNum=318935.
Should you require further assistance, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
spring in Carabiner breaks after less than a year
on April 24, 2024
Posted by: SLOJ
from chicago, il
spring in Carabiner breaks after less than a year. NOT worth it.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, April 24, 2024
Hi, SLOJ,
This is totally unexpected since the secure holder is designed for long lasting use. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so we can check the unit and discuss your options.
Regards,
Carl
Belkin Support
This is totally unexpected since the secure holder is designed for long lasting use. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so we can check the unit and discuss your options.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Versatile
on August 11, 2022
Posted by: NicoleBr
from Denver, Colorado
[This review was collected as part of a promotion.] Love this item, it’s tough but easy to transfer between multiple items. I can clip it to a key fob in my backpack, or in any purse I’m wearing. Taking a tote bag? Clip it to the strap. The key rings are a pain to remove and switch but this will clip to just about anything
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
Poor design
on August 9, 2022
Posted by: Mmccao
from Hartford, CT
I purchased this product since I thought it was pretty neat. However, upon putting my air tag into the case and the amount of pressure to put the two pieces together was a sign that this was not good. I had it on for a couple of months until my AirTag battery ran low. I followed the instructions from Belkin on how to remove the AirTag. But it was on so tight that there was no way the case would not be damage from attempting to removing the cover with a coin or key. So this product is guaranteed to be damage as soon as you attempt to remove. As I am writing this review I am still struggling to remove my AirTag. Definitely not worth the price I paid for this and I regretted purchasing the product.
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Belkin Support, August 9, 2022
Hi, Mmccao,
We hear you. In removing the AirTag, insert a flat object such as a coin or key into the groove located at the bottom of the secure holder. Then twist the coin or key while holding the holder firmly with your other hand (this will unlock the locking ring). Additionally, you’ll be asked to contact our phone support if further troubleshooting is needed. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
MJ
Belkin Support
We hear you. In removing the AirTag, insert a flat object such as a coin or key into the groove located at the bottom of the secure holder. Then twist the coin or key while holding the holder firmly with your other hand (this will unlock the locking ring). Additionally, you’ll be asked to contact our phone support if further troubleshooting is needed. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
MJ
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Refused to replace dysfunctional carabiner +AirTag
on May 1, 2024
Posted by: Customer no more
Gift from my son for my dog.
Tried to replace battery on AirTag but Bellingham Carabiner could be opened. You’d think that Bellingham would replace since they gained from Faulty product, but they’re obstinate. What do they project: Their gain is my loss. Do not Buy from Bad Faith Actors. Total rip off.
Tried to replace battery on AirTag but Bellingham Carabiner could be opened. You’d think that Bellingham would replace since they gained from Faulty product, but they’re obstinate. What do they project: Their gain is my loss. Do not Buy from Bad Faith Actors. Total rip off.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, May 2, 2024
Hi there,
We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at BelkinCares@belkin.com, so we can discuss your experience further. Indicate the link to this review and your suppor case number/contact details when you reach out.
We're eager to help in any possible way!
Regards,
Carl
Belkin Support
We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at BelkinCares@belkin.com, so we can discuss your experience further. Indicate the link to this review and your suppor case number/contact details when you reach out.
We're eager to help in any possible way!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Solid product
on August 20, 2022
Posted by: Prince from Somalia
from North Carolina
[This review was collected as part of a promotion.] Solid product with multiple applications. I use mine to on the collar of my dog. It’s easy to put the AirTag in backwards, which may make it difficult to close/open the AirTag compartment. This latching mechanism deserves a better design. Also, the strength could be increased by making sure the latch hooks on to the other side of the loop instead of just sliding in. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Good idea, poor execution
on May 17, 2024
Posted by: throwing_photons
from SC
While I didn’t have any problem opening the product to remove the AirTag like some people have, I did experience spring failure. It’s been 14 months and it’s now useless with a broken spring. Would I buy this again? No. There are so many others on the market that cost much less with similar design. Even if the others break too, you could buy 2 or 3 of them for the cost of one of these.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, May 18, 2024
Hi throwing_photons,
We appreciate your sharing your honest review of the Belkin Secure Holder with Carabiner for AirTag. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We appreciate your sharing your honest review of the Belkin Secure Holder with Carabiner for AirTag. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com