Customer reviews from hp.com
HP - 218X High-Yield Toner Cartridge - Cyan
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
25
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
5
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for HP - 218X High-Yield Toner Cartridge - Cyan
Posted by: Lee Cooper
Verified Purchase:Yes
I bought the HP 218X High Yield Cyan Original LaserJet Toner Cartridge expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it unnecessarily hard to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
Written by a customer while visiting hp.com
Customer Rating
1
A full set of CMYK costs 30% more than the printer itself.
on December 29, 2025
Posted by: PC123
from Arizona
Verified Purchase:Yes
Cartridge works, but it has to. HP needs to figure out a way to make consumables at competitive pricing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: RCBaugher
from Augusta GA
Verified Purchase:Yes
Great yield but too high of a price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: BWest
from FL
Verified Purchase:Yes
No issues with this cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Paradise Valley, AZ
Verified Purchase:Yes
I love my HP Color Jet and these cartridges are so easy to pop in, that makes me like it even more. The cartridges last a very long time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MicheleV
Verified Purchase:Yes
Purchased 1 of each color and spent MORE than the new printer it was for!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Austin, Texas
Verified Purchase:Yes
The cost of replacing toner cartridges is exhorbitant. The materials involved manufacturing the toner cartridges do not justify the high replacement cost. We participate in the recycling program. Why can't we purchase recycled cartridges, or at least get a credit to apply to replacements? This lowers my opinion of the HP brand.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
This toner works just fine, as expected.
I would recommend this to a friend!
Written by a customer while visiting hp.com