Customer reviews from Touchstone Home Products
Touchstone Home Products - The Elevate by Touchstone - Smart Motorized TV Lift Cabinet for Flat Screen TVs up to 50 Inches - Black
Average customer rating
4.8
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - The Elevate by Touchstone - Smart Motorized TV Lift Cabinet for Flat Screen TVs up to 50 Inches - Black
Customer Rating
5
Great Product
on January 11, 2024
Posted by: Kortni G.
It was exactly what we were looking for - the layout of our master bedroom made it difficult to place a TV in it without having to look to the right or left, as our bathroom door was centered across from our bed. This stand solved our issue by placing the TV in front and center of our bed but out of the way when not in use. We could have simply bout a TV stand and placed it in front of our bed but then the view from the other side would have been the back of the TV with cables and such (not very sightly). We purchased a smaller TV so it wouldn't be overwhelming to our eyes. Best decision we made.
Written by a customer while visiting Touchstone Home Products
Customer Rating
3
Some issues
on June 29, 2021
Posted by: Frank D.
A few things that disappoint me: 1) The adjustable TV frame is not rigid enough. When we extend the TV out and at an angle, the TV is not level - it "sags" about ~3-4 degrees from horizontal left to right and is distracting to viewing. 2) The TV does not stay in contact with the switch when it's folded in and the lift disengages. I have to push the TV against the switch to keep it engaged so the lift will work. 3) You need some type of clamping system to keep cables and DVR/DVD units stable on the shelf when the shelf is raised and lowered. Whenever I raise or lower the TV, cables/cords get caught and get unplugged and units on the shelf get pushed around. The DirecTV box requires about 15 minutes to reboot every time it unplugs. And it is extremely hard to reach the loose cables/cords deep down inside the cabinet.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Feedback
on May 5, 2021
Posted by: TRACY F.
I like the item very much. I have to say the directions that come with it in regards to the remote could use some work.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great product.
on January 18, 2021
Posted by: Alleen D.
Overall experience has been wonderful. Everyone was professional and responsive. The TV lift cabinet is great looking and works very well. The price point is very good. Thank you.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
So Happy I Found This Company!
on August 25, 2020
Posted by: Mark b.
Living in Hawaii I find it difficult to purchase products because most companies won’t ship to us. I found the lift tv cabinet I was looking for online and expected them to say we don’t ship to Hawaii. To my surprise this was not the case and they were happy to assist with my purchase.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Can’t Review
on June 19, 2020
Posted by: Carolyn R.
This has not been installed yet. Should have it in use within a month and then I will write a review for you.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
It's smaller than we anticipated...
on October 22, 2019
Posted by: Janet E.
Love it! It's smaller than we anticipated which was a nice surprise as it takes up less room. Works smoothly and quietly. We bought a second one we liked it so much.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Elevated lift not lifting cabinet door
on July 11, 2019
Posted by: Tony S.
Disappointed lift opened door when first installed, now 2 weeks later not working..
Written by a customer while visiting Touchstone Home Products