Customer reviews from hp.com
HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Average customer rating
4.2 out of 5
4.2
(655 Reviews)
Open Ratings Snapshot
Rating breakdown 655 reviews
5 Stars
411
4 Stars
117
3 Stars
41
2 Stars
14
1 Star
72
83%of customers recommend this product. 
(
249 out of 300
)
Best Buy Privacy Policy
Customer Reviews for HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Customer Rating
5 out of 5
5
HP Envy
on March 27, 2021
Posted by: 1LMB
from Walbridge, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace an outdated HP. I am still learning about all of the great features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Smooth operations
on April 11, 2021
Posted by: Missaria
from Boise, Id
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful enough to handle today’s games, smooth sailing through daily activities. Easy setup, exactly what I expect from hp.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
exactly what I expected
on April 28, 2021
Posted by: Kcir Stone
from sumter S.C.
Verified Purchase:Yes
knew it was a little short of memory for the games I play when I ordered it that is why I had 32G of gaming ram waiting when it arrived. now that it has that it is really fast and for a good price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A great processor!
on December 13, 2021
Posted by: BobInBoise
from Boise, ID
Verified Purchase:Yes
Just using it for basic work, but it does that well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Minor Stuff
on September 27, 2022
Posted by: badjen6
from SW Rhode Isand
Verified Purchase:Yes
I overall like the unit. I am just frustrated about "default gateway is not available". It seems the only option I haven't tried is working on the registry. I'm not sure what my position is on Windows 11. I am very disappointed with my mouse. The right button is very sensitive. This really causes problems when typing. Example when attempting to placer the curser for a correction and you get these popup windows. Is there something I can do to ease this problem?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Pay attention to the Operating system you're getting.
on December 5, 2022
Posted by: Eric L.
from Edmond, OK.
Verified Purchase:Yes
I got the wrong operating system and had to buy an upgrade separately. It was hard to upgrade the system and I had to contact the people I bought the upgrade from just to get the upgrade to activate. It should be easier to activate the upgrade. I also do not like having to make a google account. I feel like I shouldn't have to create an account just to get the machine going if I don't want to. They make you start an account or link an account before you even get to the home screen.
Value
5 out of 5
5
Quality
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great!
on December 10, 2023
Posted by: PQuimby
Verified Purchase:Yes
Order arrived in a timely manner. PC has been great. Easy to set up and runs smooth as butter!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great performance and great price!
on March 27, 2024
Posted by: Rob_s
Verified Purchase:Yes
My new Envy desktop was easy to set up and get going right out of the box. It included an impressive amount of performance for the money...an upgraded video card; plenty of RAM and an upgraded CPU. It has plenty of USB ports, although it is a bit challenging to identify which have upgraded capability.
Written by a customer while visiting hp.com
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