Customer reviews from hp.com
HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Average customer rating
4.2
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
399
4 Stars
119
3 Stars
46
2 Stars
19
1 Star
66
83%of customers recommend this product.
(
288 out of
345)
Customer Reviews for HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Posted by: Chief147
Verified Purchase:Yes
I love the speed of the system and the compact size.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TB20
from Caro. MI
Verified Purchase:Yes
Tried to start computer yesterday, but it would not open. I could not restore. Luckily a nearby computer repair service was able to restore it. They said it crashed and I would not have been able to fix. Computer is up and running now and works great.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: 1ADAM5
from Fond du Lac, WI
Verified Purchase:Yes
I purchased this PC for my father who is an avid user of the internet, email, and social media. The dread I always have is transferring his files and setting up the PC to his liking. I have to say this was less painful for me than with his last PC. He has more storage and a better processor to meet his needs. I added Microsoft Office 360 as well and hooked up his Envy printer with very little effort.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Perfect for Transition from Laptop Computer
on September 17, 2020
Posted by: PTEMMC
from Las Vegas, NV
Verified Purchase:Yes
It was a big leap to go from working exclusively on a laptop to having a desktop computer. I got all the features I wanted and am impressed by the speed of my new computer, and the ease of set-up.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mdennisd
from Chicago
Verified Purchase:Yes
Replaced older I5 processor. Cannot believe how much it has reduced time to work on photos.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nannie77
from Texas
Verified Purchase:Yes
I do not adapt to technological changes easily and was dreading having to get a new computer. However, my worries were for naught. This was so easy to get started and transfer existing documents, data and photos. I am a very happy customer!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
Poor Functional Design&Quality Needs 2 be Improved
on September 30, 2020
Posted by: Reallygetreal
from greater Philadelphia
https://support.hp.com/in-en/document/c06432435
I recommend that one does not customize this case with upgraded processors, RAM, SSD, Graphics cards, etc.
The processor and motherboard components work as one would expect which is good and the case is sturdy and for now quiet, but the case design and peripheral hardware has some issues.
1. The On/Off button is set too far back in the case and is difficult to access. Have the button protrude 2mm.
2. The DVD R/W is very flimsy and requires a lot of care not to break it; moreover, when inserting a disk it repeatedly pops back open. The eject button is too sensitive. The better solution is to have a separate close button located below the drive. And go back to a metal frame or more robust high tensile plastic with closer tolerance on the joints so it does not jiggle.
3. The USB port identification does not meet standard and unless you go to HP Support there is no way of determining which of the USB ports on the from are 3.1 Gen 1 and 3.1 Gen 2, there are two of each.
I recommend that one does not customize this case with upgraded processors, RAM, SSD, Graphics cards, etc.
The processor and motherboard components work as one would expect which is good and the case is sturdy and for now quiet, but the case design and peripheral hardware has some issues.
1. The On/Off button is set too far back in the case and is difficult to access. Have the button protrude 2mm.
2. The DVD R/W is very flimsy and requires a lot of care not to break it; moreover, when inserting a disk it repeatedly pops back open. The eject button is too sensitive. The better solution is to have a separate close button located below the drive. And go back to a metal frame or more robust high tensile plastic with closer tolerance on the joints so it does not jiggle.
3. The USB port identification does not meet standard and unless you go to HP Support there is no way of determining which of the USB ports on the from are 3.1 Gen 1 and 3.1 Gen 2, there are two of each.
I own HP Stock so I would tell someone to consider buying HP but would suggest looking around.
No, I would not recommend this to a friend.
Features
2
Performance
4
Written by a customer while visiting hp.com
Posted by: tibew
from Terrebonne, Oregon
Verified Purchase:Yes
This computer was a replacement of a Dell I've had for many years. It's still too soon to tell if it's faster and more durable than my old one. I do like the wireless mouse and keyboard though. It's a little slow at loading web pages but that could be my internet speed.
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com