Customer reviews from hp.com
HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Average customer rating
4.2
(648 Reviews)
Rating breakdown 648 reviews
5 Stars
399
4 Stars
119
3 Stars
45
2 Stars
19
1 Star
66
83%of customers recommend this product.
(
288 out of
345)
Customer Reviews for HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Posted by: Ishka
from Redwood City, CA
Verified Purchase:Yes
Very nice, compact machine with just the right amount of graphics power for a lover of hidden object games but not a power gamer. Replaced another HP machine that was 12 years old. Only upgraded because old machine was not compatible with Windows 11. Look forward to another 12 years with this one.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Susanna707
Verified Purchase:Yes
Average PC. This is the second Envy that I have owned, I thought this one would have a lot better performance, but it doesn't. Refresh is slower than I would like. Buying the product without upgrades doesn't have nearly enough memory for me. This makes video editing difficult or impossible. This is a mid grade PC, but the price is high compared to what you get.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Frustrated001
from Charlotte, NC
Verified Purchase:Yes
Computer works great ... until it doesn't. It freezes daily requiring a hard shut down to continue. When it is working, it is a wonderful machine. I thought it could be the keyboard/mouse sleeping until it froze one day while audio was playing and I knew then that the computer itself was freezing due to the loud buzzing that occurred when it stopped working. The only thing you can do at that point is hold in the power button because nothing is working.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Guilford CT
Verified Purchase:Yes
Horrible model! Locks up everything totally, including mouse and keyboard, everyday I must restart system and lose any work done to that point, I installed too many programs and personal data to return it so I guess I am stuck with it, stay away from this model.
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: Jason in KY
from Bowling Green, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer to replace an HP tower running Vista. The computer is working fine. I only got the 128GB SSD, and that's a little small even for my at home use. I wish I had gotten a bigger SSD drive or none at all. The twin terabytes work fine, but you really have to be careful when transferring data and installing programs to make sure they go on the drives big enough to handle them. The only problem I'm experiencing is with Microsoft Outlook. For some reason, it becomes nonresponsive quite frequently. I've learned how to restart it and get it back in operation, but I haven't figured out why it is doing that. I've not experienced this phenomenon with any other Windows 10 machines.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Great little machine with lots of upgradability
on October 29, 2021
Posted by: Steven MW
Verified Purchase:Yes
This is a great machine that I purchased to replace my previous machine which was about 6 years old at the time.
Pros
- Very small case, it can fit in even the smallest of desks.
- In spite of it's small form factor, there is a surprisingly high upgradability.
- 400W 80 plus gold PSU
- At the time of purchase, the tech specs stated that it would come with Win 11 installed. When I received it and booted it for the first time, I was happily surprised when I was greeted with the Win 10 welcome screen! I thought I would be stuck with a new OS and it's inevitable new bugs, but was happy with this outcome.
- The GTX 1660 super is perfect for 1080p gaming at med/high settings which is my preferred way of gaming.
- The included wireless keyboard and mouse are decent, and helps keeps a clean look for any setup.
- They also included screws for an extra hard drive and an extra M3 screw for the M.2 slot! So many prebuilt machines fail to include these little extras, so I want to give HP credit for doing something small, but makes a huge difference to the end-user.
- Wifi card is preinstalled in the other M.2 slot and doesn't have cables connected to the front panel, which makes getting into the machine much easier.
- TONS of USB type A ports! 4 superspeed ports on the front, 2 5 Gb and 2 10Gb, 4 USB 2.0 ports on the rear. The included SD card reader is also quite convenient.
- Very small case, it can fit in even the smallest of desks.
- In spite of it's small form factor, there is a surprisingly high upgradability.
- 400W 80 plus gold PSU
- At the time of purchase, the tech specs stated that it would come with Win 11 installed. When I received it and booted it for the first time, I was happily surprised when I was greeted with the Win 10 welcome screen! I thought I would be stuck with a new OS and it's inevitable new bugs, but was happy with this outcome.
- The GTX 1660 super is perfect for 1080p gaming at med/high settings which is my preferred way of gaming.
- The included wireless keyboard and mouse are decent, and helps keeps a clean look for any setup.
- They also included screws for an extra hard drive and an extra M3 screw for the M.2 slot! So many prebuilt machines fail to include these little extras, so I want to give HP credit for doing something small, but makes a huge difference to the end-user.
- Wifi card is preinstalled in the other M.2 slot and doesn't have cables connected to the front panel, which makes getting into the machine much easier.
- TONS of USB type A ports! 4 superspeed ports on the front, 2 5 Gb and 2 10Gb, 4 USB 2.0 ports on the rear. The included SD card reader is also quite convenient.
Cons
- While the case was designed to allow decent air flow, it does not take advantage of it. The black bracket in the case has pre-drilled holes to allow a intake fan to be installed, however there isn't one, and the way the holes are spaced out, it's for a 70mm fan, which is a very odd, and rarely used fan size. Also there is only one chassis fan connector on the motherboard and it's a 3 pin. I would've liked to see a 4 pin that way the fan speed could be controlled instead just spinning at it's maximum all the time.
- The ram my machine came with was only single rank, so the chips were only on one side. This was not stated on the tech specs for the machine and I believe it should be. I was going to upgrade the ram anyway, but it would've been nice to know for sure.
- The sata cables are the rarely used left angle connectors. This was a strange choice, but for whatever reason, the way the sata ports are on the motherboard and where the hard drives are mounted, you have to use a left angle sata cable. Due to this, my right angle sata cables have the 90 degree side connected to the motherboard, and I have to twist the other end to connect it to my other hard drives.
- There are only two sata power connectors, so to install more than 2 sata devices you would have to get a Y splitter cable.
- There is only one PCIe x16 slot for the GPU, but the only other PCIe slot is only x1 and there are very limited cards that would be useful to install. I wish it was x4 or more.
- Only one M.2 slot for NVMe SSD and it's located pretty far away from the PCIe slots and CPU which is also another odd placement choice. If they could put another slot right above the GPU that would be perfect for the main boot drive.
- While the case was designed to allow decent air flow, it does not take advantage of it. The black bracket in the case has pre-drilled holes to allow a intake fan to be installed, however there isn't one, and the way the holes are spaced out, it's for a 70mm fan, which is a very odd, and rarely used fan size. Also there is only one chassis fan connector on the motherboard and it's a 3 pin. I would've liked to see a 4 pin that way the fan speed could be controlled instead just spinning at it's maximum all the time.
- The ram my machine came with was only single rank, so the chips were only on one side. This was not stated on the tech specs for the machine and I believe it should be. I was going to upgrade the ram anyway, but it would've been nice to know for sure.
- The sata cables are the rarely used left angle connectors. This was a strange choice, but for whatever reason, the way the sata ports are on the motherboard and where the hard drives are mounted, you have to use a left angle sata cable. Due to this, my right angle sata cables have the 90 degree side connected to the motherboard, and I have to twist the other end to connect it to my other hard drives.
- There are only two sata power connectors, so to install more than 2 sata devices you would have to get a Y splitter cable.
- There is only one PCIe x16 slot for the GPU, but the only other PCIe slot is only x1 and there are very limited cards that would be useful to install. I wish it was x4 or more.
- Only one M.2 slot for NVMe SSD and it's located pretty far away from the PCIe slots and CPU which is also another odd placement choice. If they could put another slot right above the GPU that would be perfect for the main boot drive.
Now most of this review would only be relevant to users that want to upgrade their machine. I imagine most people would not go as far as I have. But I think having this information out there will help others decide which machine to buy.
I would recommend this to a friend!
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: bobby46
Verified Purchase:Yes
I replaced my HP Pavilion running Windows 10 from 10 years. I did not realize how sluggish the old system had become over time -- booting up from power off took about 5 minutes. I am very happy with the start up time and performance with the new HP Envy running Windows 11 -- it actually boots up now in about 20 seconds.
Written by a customer while visiting hp.com
Posted by: Gregory M
from Boston, Ma
Verified Purchase:Yes
The SSD drive is everything. This computer is so fast my head spun around. My old computer has the I5 processor too but not a SSD drive for start-up files and what a difference that makes. I also upgraded my RAM from 8gb to 16 gb and that made this computer way faster! Wait till you see the keyboard. Insane
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com