Customer reviews from hp.com
HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Average customer rating
4.2
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
401
4 Stars
119
3 Stars
46
2 Stars
19
1 Star
66
83%of customers recommend this product.
(
288 out of
345)
Customer Reviews for HP - Envy Desktop with Windows 11 Pro - Intel Core i5 - 16GB DDR4 Memory - 1TB SSD - Black
Customer Rating
1
New pc, has a problem, don't fix, buy a new monitor and use a different connection
on February 4, 2025
Posted by: KCtired
from New York
Verified Purchase:Yes
Don't buy, service is not as they promise, pc has a bad vga connection, their solution, buy a new monitor with the hdmi connection. Not back up their product and fix,
Written by a customer while visiting hp.com
Customer Rating
1
Over priced junk, surely HP is headed for its end. I'm a sucker.
on November 21, 2024
Posted by: HPsucksWasAlreadyTaken
Verified Purchase:Yes
Can't even play a video smoothly, extremely overpriced garbage.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Unhappy Customer zzzz
from colorado
Verified Purchase:Yes
this is ridiculus. Why not inform users that this expensive 256 SSD drive and 2T hard drive. All the Windows and iTune use up all the 256 SSD drive.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Customer Rating
3
Might have more storage, doesn't make it better.
on November 7, 2024
Posted by: Bruno 1
from Chicago
Verified Purchase:Yes
Replacing my 10yr old box. Seems stripped missing ports, depth/richness of color less and windows 11 stinks.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
My old keyboard doesn’t work with it need to know what to use
on January 12, 2025
Posted by: Doug F NY
Verified Purchase:Yes
Came without any instructions not everyone is computer savvy
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
THIS PC CAME WITHOUT THE WIRELESS KEYBOARD & MOUSE RECEIVER (DONGLE), SO IT WAS USELESS TO ME! AFTER MANY PHONE CALLS & MANY HOURS SPENT ON THE PHONE WITH VARIOUS HP DEPARTMENT I GAVE U, SENT EVERYTHING BACK & BOUGHT A DELL INSTEAD. WHAT A DIFFERENCE! THANK YOU DELL! HP REALLY, REALLY SUCKS!! SAVE YOURSELF A LOT OF AGRIVATION & GET A DELL!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Pppoed
from Colorado
Verified Purchase:Yes
Product came without any connectors.
Could have at least made the dvi port dvi-a so that it would accept both.
Could have at least made the dvi port dvi-a so that it would accept both.
No, I would not recommend this to a friend.
Features
1
Written by a customer while visiting hp.com
Posted by: Beelezebub
from Nome, AK
Verified Purchase:Yes
Still a new compute still hasn't been delivered, I am unable to rate.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com