Customer reviews from https://www.asus.com
ASUS - TUF Gaming A15 15.6" 144Hz FHD Gaming Laptop - AMD Ryzen 5 7535HS with 8GB Memory - NVIDIA GeForce RTX 2050 - 512GB SSD - Graphite Black
Average customer rating
4.3
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - TUF Gaming A15 15.6" 144Hz FHD Gaming Laptop - AMD Ryzen 5 7535HS with 8GB Memory - NVIDIA GeForce RTX 2050 - 512GB SSD - Graphite Black
Posted by: A. H.
Frequency of use:Daily
Verified Purchase:Yes
Came with a non functional graphics driver that makes it impossible to play anything other than roblox
Response from https://www.asus.comBy CLM, October 24, 2024
Dear A.H.,
We do understand the inconvenience if you are unable to play games.
Certainly, this laptop was designed for gaming. If you are unable to play games other than Roblox, please check if Wndows, drivers and games are up to date. Drivers are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/2021-asus-tuf-gaming-a15/helpdesk_download?model2Name=FA506NF. Keeping the laptop updated will maintain optimum system stability and performance. If you are playing cloud or online games, please ensure the unit has access to an established router and internet service is working properly since poor, or unstable internet connection will definitely affect system speed and performance. If these steps were already performed to no avail, please reconfigure your video and game setup using the Armoury Crate utility software.
If you need further assistance, please email me at cl-rodel@asus.com and I will be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience if you are unable to play games.
Certainly, this laptop was designed for gaming. If you are unable to play games other than Roblox, please check if Wndows, drivers and games are up to date. Drivers are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/2021-asus-tuf-gaming-a15/helpdesk_download?model2Name=FA506NF. Keeping the laptop updated will maintain optimum system stability and performance. If you are playing cloud or online games, please ensure the unit has access to an established router and internet service is working properly since poor, or unstable internet connection will definitely affect system speed and performance. If these steps were already performed to no avail, please reconfigure your video and game setup using the Armoury Crate utility software.
If you need further assistance, please email me at cl-rodel@asus.com and I will be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Taragor
Verified Purchase:Yes
So far so good. This is the second time I have gone with an ASUS computer. Runs smooth but I upgraded ram as suggested by others. Got a cooling pad to help when playing games. Great layout of keyboard and customization. Happy so far (1 month ownership)
Written by a customer while visiting https://www.asus.com
Posted by: Jo Cornish
Frequency of use:Daily
Verified Purchase:Yes
Runs really well! really excited to use it for college and gaming! its super fun! I was a bit confused on having to press the FN button to use some of the buttons but i got the hang of it! defiantly really pretty and fun to customize! Defiantly worth the price
Written by a customer while visiting https://www.asus.com