Good laptop could have come with 16gb ram stock.high performance slacking since it's only 8 things run smoothly until too much detail is running in the background still feels like however made this never stress tested it or plays games instead of numbers go fast . It's not terrible but still add more ram it's not a notbook
Response from https://www.asus.comBy CLM, September 9, 2024
Dear Duju,
Thank you for the positive comment.
We certainly understand your concern regarding the preinstalled RAM. You can always upgrade it to a maximum size of 32GB.
If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Very poor might not be normal only I am not this lucky the battery not last for an hour even without running any apps video output not working at all speed slower than an 386 machine the only good I found is the seller refund me without any questions might be just normal for them.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, April 26, 2025
Dear Doudoumimi, We’re sorry to hear about the battery and performance concerns you’ve experienced. At ASUS, we take quality seriously, ensuring all our products undergo rigorous testing and inspection. What you encountered was certainly not intentional and does not reflect our commitment to excellence. I understand that you’ve already returned the unit for a replacement, but I will be forwarding your feedback to our product team for review. Your input is valuable in helping us improve. If you have any general or technical inquiries, please don’t hesitate to email us at customerloyalty@asus.com and reference case number N2504031653-0001 this will help us assist you more efficiently. We truly appreciate your trust in ASUS and will do our best to support you. Best regards, Schottky ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Your laptop is great. This app not so much because you didn't give me enough space to say why I like the laptop and why I don't like the laptop now as it has gotten older! Do you really want quality insights or just praise?
Written by a customer while visiting https://www.asus.com