This laptop is a dream come true. I've always wanted something fast, powerful and budget friendly and thus particular product delivered that. Thank you!
Written by a customer while visiting https://www.asus.com
Needs more RAM, no Gaming PC should have only 8 or 16 GB of RAM, they all should start at 32 at the minimum.
Response from https://www.asus.comBy CLM, January 6, 2025
Dear Omarjr,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. The preinstalled RAM is adequate to play most games. Certainly, some games may require more RAM resources. If more RAM is required, this laptop can be upgraded to a maximum size of 32GB on two slots, 16GB per RAM slot. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
The only reason of the not so perfect rating was because when I started it up and setup, was because I found that the hard drive was a TINY one! I find I didnt even have a GIG of storage space! I had to purchase a Cloud subscription to just download my family pictures! All om my other laptops had room for this plus my music collection. This is rediculus since I have a thumb drive that holds over 10x the storage space! So for this I give a few thumbs DOWN!
Response from https://www.asus.comBy CLM, October 23, 2024
Dear Darrell B,
We do understand your disappointment with the size of the hardrive and the inconvenience this may have caused.
This laptop either comes with a 512GB M.2 NVMe PCIe 3.0 SSD. or 1TB M.2 NVMe PCIe 3.0 SSD. If additional storage space is required, you can always connect an external USB drive.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com