Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer with Auto Dry - White
Customer Rating
1
Need Help
on May 27, 2025
Posted by: mark77
I bought this about 11 months ago and my clothes would never dry. They do get warm. I tried drying them for 1 hour or even 2 hours yet the clothes remain just warm and very very damp. I am trying to get a service call in my warranty but not sure if they are going to charge me for this. Hopefully the warranty works and my clothes start to dry like the machine was intended to.
Response from manufacturerBy Adrian, GE_Appliances, May 29, 2025
We are more than happy to provide guidance. Service calls under warranty do not come with a fee, as you are covered under your manufacturer's warranty. We have provided some tips to help with the dryer taking too long to dry here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the tips provided above do help, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
I had no other choice than to buy this dryer. No other one was small enough to fit. ( my former dryer, purchased 19 years ago, was then listed as an extra large capacity.) That said it's a perfect dryer. It's plenty big for my loads. It's simple, having several settings, but for the most part, I only use 1. There are none of the unnecessary bells and whistles. It won't talk to your smartphone. I like that. It just dries. My 1 disappointment is the lint catcher. Because of its design you can't slide your hand inside to get the lint stuck on the plastic divider that leads to the lint screen. You could on the old one. Frankly, that was far better built then this new one.
I bought this gas dryer a week ago. So far all is good. Drying time is a bit longer than the 24 year old dryer it replaced but seems that is a common theme with newer dryers. Great value for the price.
Very happy with the dryer nice and quiet looks good we got the package set washer and dryer highly recommend it the ones we had were very old came with our house love it