Customer reviews from bestbuy-ca
ECOVACS Robotics - WINBOT W1 PRO Window Cleaning Robot with Dual Cross Water Spray Technology - White
Average customer rating
1 out of 5
1
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
5
0%of customers recommend this product. 
(
0 out of 5
)
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Customer Reviews for ECOVACS Robotics - WINBOT W1 PRO Window Cleaning Robot with Dual Cross Water Spray Technology - White
Customer Rating
1 out of 5
1
Defective on arrival
on September 2, 2026
Posted by: Nariman
from 1295 Carling Avenue
Very disappointing experience with Best Buy\. This is the **second time** I’ve purchased an item from Best Buy and ended up having a problem with the product.
This time, the device I received was **defective and did not work at all from the beginning**\. I followed the instructions and tried troubleshooting it, but it still wouldn’t work.
As a customer, I expect Best Buy to make sure the products being sold through their website, including third\-party marketplace sellers, are reliable and in proper working condition\. Having this happen twice is extremely frustrating and has made me lose confidence in purchasing from Best Buy.
I now have to go through the inconvenience of returning another defective product and waiting for a refund\. Very disappointing experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Defective on arrival
on September 2, 2026
Posted by: Nariman
from 1295 Carling Avenue
Very disappointing experience with Best Buy\. This is the **second time** I’ve purchased an item from Best Buy and ended up having a problem with the product.
This time, the device I received was **defective and did not work at all from the beginning**\. I followed the instructions and tried troubleshooting it, but it still wouldn’t work.
As a customer, I expect Best Buy to make sure the products being sold through their website, including third\-party marketplace sellers, are reliable and in proper working condition\. Having this happen twice is extremely frustrating and has made me lose confidence in purchasing from Best Buy.
I now have to go through the inconvenience of returning another defective product and waiting for a refund\. Very disappointing experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Defective on arrival
on September 2, 2026
Posted by: Nariman
from 1295 Carling Avenue
Very disappointing experience with Best Buy\. This is the **second time** I’ve purchased an item from Best Buy and ended up having a problem with the product.
This time, the device I received was **defective and did not work at all from the beginning**\. I followed the instructions and tried troubleshooting it, but it still wouldn’t work.
As a customer, I expect Best Buy to make sure the products being sold through their website, including third\-party marketplace sellers, are reliable and in proper working condition\. Having this happen twice is extremely frustrating and has made me lose confidence in purchasing from Best Buy.
I now have to go through the inconvenience of returning another defective product and waiting for a refund\. Very disappointing experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Defective on arrival
on September 2, 2026
Posted by: Nariman
from 1295 Carling Avenue
Very disappointing experience with Best Buy\. This is the **second time** I’ve purchased an item from Best Buy and ended up having a problem with the product.
This time, the device I received was **defective and did not work at all from the beginning**\. I followed the instructions and tried troubleshooting it, but it still wouldn’t work.
As a customer, I expect Best Buy to make sure the products being sold through their website, including third\-party marketplace sellers, are reliable and in proper working condition\. Having this happen twice is extremely frustrating and has made me lose confidence in purchasing from Best Buy.
I now have to go through the inconvenience of returning another defective product and waiting for a refund\. Very disappointing experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Defective on arrival
on September 2, 2026
Posted by: Nariman
from 1295 Carling Avenue
Very disappointing experience with Best Buy\. This is the **second time** I’ve purchased an item from Best Buy and ended up having a problem with the product.
This time, the device I received was **defective and did not work at all from the beginning**\. I followed the instructions and tried troubleshooting it, but it still wouldn’t work.
As a customer, I expect Best Buy to make sure the products being sold through their website, including third\-party marketplace sellers, are reliable and in proper working condition\. Having this happen twice is extremely frustrating and has made me lose confidence in purchasing from Best Buy.
I now have to go through the inconvenience of returning another defective product and waiting for a refund\. Very disappointing experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca