Customer Reviews for Whirlpool - 30 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates and Griddle - Stainless Steel
Customer Rating
2
Waiting Game
on June 24, 2025
Posted by: Jimbo
from New York
[This review was collected as part of a promotion.] It’s ok. Installation instructions were confusing and didn’t fully explain which burns components went where. Had to figure it out by trail and error. The griddle was not with the cooktop. Have registered the product first. Still waiting for the griddle.
Response from whirlpool.comBy Branded Team, Consumer Care, June 25, 2025
Hello, Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #742611. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Great product. Excellent quality. Paper said you get a free griddle. Unsure on how to claim it and so is the builder.
[This review was collected as part of a promotion.] We bought this stove-top an couple of months ago and we're both very happy with it. With the five burners and the griddle, we have more than enough capacity. Everything heats up faster that with our old stove-top. It's an all-around good choice.
[This review was collected as part of a promotion.] I’ve been using this cooktop for about a month. I love it! The gas is so much quicker to cook with!
(This review was collected as part of a promotion.) We love our cooktop! The heating elements are highly responsive, allowing me to switch between high-heat cooking and gentle simmering effortlessly.
[This review was collected as part of a promotion.] I chose this from available selections that the developer who built my new home offered. I absolutely love the high heat option, as well as the griddle. I'm already imagining what I can now prepare on this cooktop.