Customer Reviews for Whirlpool - 36 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - White
Customer Rating
4
Need more space between front to rear burners.
on November 16, 2024
Posted by: Jimm65
[This review was collected as part of a promotion.] Everything works perfectly. The grate hinges are a little off angle. I think the biggest thing to consider is the spacing of the burners from front to rear; It is only 8”. The spacing on my previous stove was 9 1/2”. So if you have two pot that are bigger than 8” front to back you can’t align them with the burners. Also if you have a very small pot, you only have a small cross to set it on. On the plus side, it’s very easy to clean and I like the larger burners for my bit pans.
[This review was collected as part of a promotion.] It came with our new home and I love it so far. It’s pretty easy to clean except by the handles but otherwise, love it!
[This review was collected as part of a promotion.] This gas cooktop looks great in the kitchen! Installation wasn't too bad. Appliance is simple to use. Hoping it will be easy to keep clean.
[This review was collected as part of a promotion.] It was installed using a dryer propane line and took an hour and a half to get water to a slow boil. I had the line replaced and now there is no simmer, everything is HIGH. It's hard to keep clean. I'm going to get it replaced it with something better. I hate it. I also have a Whirlpool double oven and the top oven has wild swings in temperature. Had service people out 5 times and there is still a 50 degree swing and they still won't replace the crappy oven. Been going through this for 3 months since I bought the brand new house with brand new Whirlpool appliances. Whirlpool service absolutely sucks. I would NEVER buy anything from Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 4, 2024
Hello, We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 615884. We’re looking forward to hearing from you. Marie Q