Customer reviews from kitchenaid.com
KitchenAid - 30 in. Wide 5 burners Built-In Gas Cooktop with 18K BTU Burner - Black
Average customer rating
4.7
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
36
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
15 out of
16)
Customer Reviews for KitchenAid - 30 in. Wide 5 burners Built-In Gas Cooktop with 18K BTU Burner - Black
Customer Rating
1
Poor Design:5 Burners can not use simutaneously
on December 16, 2025
Posted by: FLYJET
from EAST WINDSOR, NJ
Attached photos shows to fit fifth pot is almost impossible. We talked to two Technicians One Installer (Pro Referral by Home depot)) and One service Technician (sent by KitchenAid). Both agreed That it is really a poor design. We demonstrated with smaller pot also. Basically not functional for 5 Burners, Also Grills Are so High. It takes little more time cook. Beware before Buying!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 18, 2025
Thank you for sharing your experience with us. We regret to hear that your Gas Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 879128
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cook too!
on November 16, 2025
Posted by: Dannydee
from Castaic, Ca.
[This review was collected as part of a promotion.] Really happy with our new cook top. Works great and we love the new design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fabulous
on November 8, 2025
Posted by: Marie Carmen
[This review was collected as part of a promotion.] I love gas cooktops, but hated the hard to clean stainless steel. This gas on glass cooktop has made my biggest wish a reality. The cooktop is easy to clean. I have a dedicated micro fiber cloth to polish.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the glass top
on July 31, 2025
Posted by: Mag8
from San Antonio , Tx
[This review was collected as part of a promotion.] I bought it for the glass top. Easy to clean. Grates heavier than I thought each would be to move to clean underneath
The burners work well. Nice even cooking
The burners work well. Nice even cooking
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it !!
on June 25, 2025
Posted by: Annridge
[This review was collected as part of a promotion.] The quality and beauty of the KitchenAid brand is evident in our new cook top. Thank you for keeping great quality products available to the general public.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Wish I had my old cooktop
on May 13, 2025
Posted by: NMV!
[This review was collected as part of a promotion.] I did a kitchen refresh, changing my outdated 18 year bisque appliances to stainless steel. While I only saw a picture of the 30” cooktop I chose, I didn’t realize how bulky and oversized the grates are. The knobs sit too close in front of the grates which I’ve burned myself on a couple of times adjusting or turning off the burner. Very poor design! Lastly, the glass top is so hard to keep clean and streak free. I used to like to cook a lot, but now I avoid it as much as possible. Very, very hard keep it clean. Clean up used to be a breeze, not anymore. Wish I could have stayed with my old cooktop. I’m very disappointed!
No more buying sight unseen, that’s on me.
No more buying sight unseen, that’s on me.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this gas Stove top
on April 4, 2025
Posted by: Rambuba
from Chesterfield VA
[This review was collected as part of a promotion.] Love this gas on glass cooking stove. Very classy and cooks well. Very easy to clean. I will never go back to stainless steel ever again.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful and easy to clean
on March 1, 2025
Posted by: saidaa6_5729
[This review was collected as part of a promotion.] This cooktop is beautiful, it’s easy to clean and it’s really safe. The flames don’t go everywhere and stay in one place. The bars are really heavy and sturdy, and the glass is a beautiful touch.
Written by a customer while visiting kitchenaid.com