Customer reviews from whirlpool.com
Whirlpool - 30" Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - White
Average customer rating
4.4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
41
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Whirlpool - 30" Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - White
Customer Rating
1
knobs melt- poor quality
on November 19, 2024
Posted by: Mari
from Lehi, UT
Knob melt from heat of stove top. Not durable or a quality product. Reached out to Whirlpool and the cost of a replacement knob is excessive and they did not stand by their product. Not a happy customer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Cooktop model/serial number, and reference Case # 626937
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on November 23, 2024
Posted by: Stoveeee
[This review was collected as part of a promotion.] This has been servicing my family as expected . I bought this 05/2024.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Far from perfect, But good looking
on November 26, 2024
Posted by: J Bob
from Colorado
[This review was collected as part of a promotion.] 12 inch fry pan rocked quite badly on three out of four burners. They replaced grates promptly. They marked improvement over originals, but not perfect. Low flame on all three burners plus simmer burner way too high. Reduced size to get one burner lower with propane kit provided.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Some drawbacks
on November 28, 2024
Posted by: Jo74
[This review was collected as part of a promotion.] This came with new home. I had no choice. Controls are difficult to manage when the flame/pot is on burner.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 4, 2024
Posted by: Nick
[This review was collected as part of a promotion.] My wife is so happy n working great after long time using electric cooktop
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not a fan
on December 21, 2024
Posted by: Jh24
[This review was collected as part of a promotion.] Limited cooking surface with knobs in top cutout. Difficult to use multiple large /wide pans. Together they do not sit properly over burners . I understand the child proofing . I would Never buy this cool too , it came in new house with no other option .
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 23, 2024
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 645176
We’re looking forward to hearing from you.
Kari V.
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 645176
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful features
on January 5, 2025
Posted by: Street glide
[This review was collected as part of a promotion.] First of all we love gas stoves and this is a great one it has easy to use controls and I love the hinged burner grates
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works as it should
on January 11, 2025
Posted by: Slaton
from Texas
[This review was collected as part of a promotion.] I don't use it, but my wife loves it, so definitely 5 stars.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com