Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless Steel
Average customer rating
4.5
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
117
4 Stars
31
3 Stars
17
2 Stars
5
1 Star
1
84%of customers recommend this product.
(
75 out of
89)
Customer Reviews for Whirlpool - 36 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless Steel
Customer Rating
4
Great Burner Control
on April 21, 2025
Posted by: Jude
from New Braunfels, TX
[This review was collected as part of a promotion.] We are very happy with our 36" Gas Cooktop. The only reason I did not give it 5 stars was that the cast-iron grates, after only a month and a half of use, are showing wear. They were black and now have areas on several of the grates that almost appear like the finish has rubbed off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Burners burn hot even when on low heat
on April 19, 2025
Posted by: Ms Picky
[This review was collected as part of a promotion.] I’ve had this cooktop for 4 months now. I like it, but the burners burn at a high temperature even when it’s on a low heat. I like the grates that you can lift up to wipe underneath, but the grated are heavy and hard to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Simmer level too high
on April 5, 2025
Posted by: Cathi
[This review was collected as part of a promotion.] Okay
However, simmer level is too high.
You cannot turn down other burners to simmer level.
However, simmer level is too high.
You cannot turn down other burners to simmer level.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product!
on April 3, 2025
Posted by: Alex2
[This review was collected as part of a promotion.] Love it so far. Happy the dials are on the top, not front and the grate is nice and heavy duty. Burners work great too!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on March 25, 2025
Posted by: Nonickname
[This review was collected as part of a promotion.] I haven't had it a month and one of the burners won't light.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Cooktop model/serial number, and reference Case # 699405.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Strong & Beautiful
on March 21, 2025
Posted by: Happy Cooker
from California
[This review was collected as part of a promotion.] I really love the ez lift grates for cleaning & the depth below them so that any spills are contained. I chose the black rather than black stainless steel so that it doesn't scratch as easy. I also love how the lines on the grates line up so that I can slide pots & pans around easy. Only complaint is that when you turn a burner on its in the "high" position, I wish it started "low" and then I'd move it up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks Great
on March 17, 2025
Posted by: Carol
[This review was collected as part of a promotion.] Love my Gas cooktop
Missed having gas appliances
Looks Great
Missed having gas appliances
Looks Great
Written by a customer while visiting whirlpool.com
Customer Rating
5
Clean look
on March 14, 2025
Posted by: Johnh36
from Albuquerque, NM
[This review was collected as part of a promotion.] Got this cook top with a new home. I love the clean look and cleaning it is so easy with the lift up grates!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com