Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra Anti-Reflecting Screen Protector - Transparent
Average customer rating
2.3
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
18
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
47
37%of customers recommend this product.
(
18 out of
49)
Customer Reviews for Samsung - Galaxy S24 Ultra Anti-Reflecting Screen Protector - Transparent
Customer Rating
1
Don't buy
on May 31, 2024
Posted by: ThanksSamsung
Expertise:Intermediate
I should of listened to the other reviews. BOTH screen protectors I got had huge marks through the middle of them once applied. And even using the video you will still get some bubbles, which is fixable. The lines, not so much.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, June 4, 2024
Hi ThanksSamsung,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. "Galaxy S24 Series: How to apply Screen Protector" is available with step-by-step instructions to aid you in lining up your protector perfectly! We also offer a wealth of other resources for our customers to take advantage of for all of their Galaxy devices from device manuals, interactive simulators, and we also provide software updates if you're in need of those! Feel free to share any other feedback that you may have with us or if you would like any further assistance by reaching out directly to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
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Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. "Galaxy S24 Series: How to apply Screen Protector" is available with step-by-step instructions to aid you in lining up your protector perfectly! We also offer a wealth of other resources for our customers to take advantage of for all of their Galaxy devices from device manuals, interactive simulators, and we also provide software updates if you're in need of those! Feel free to share any other feedback that you may have with us or if you would like any further assistance by reaching out directly to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst film I've ever used.
on June 14, 2024
Posted by: Goose
from Hollywood, Fl
Expertise:Expert
This is the worst film I've ever used. When swiping from the edge of the screen, your finger catches on the edge of the film. I removed this piece of junk after 3 minutes, and also threw out the second one that was included in the package.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, June 20, 2024
Hi Goose, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We understand how important comfortable usage of your device is to you every day. We have some great videos available online to help our customers with the installation of this screen protector. We have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on June 18, 2024
Posted by: Esteban
Great! Quality and easy install if you follow instructions.
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on July 21, 2024
Posted by: Unhappy customer
Does not cover full display. Line down middle of screen given they have a system when they cut the film backing in two and after you remove it the line stays on screen. Case is pushing the edging up. I feel like I threw money in the garage.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, July 22, 2024
Hello there, we appreciate your feedback on your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We understand how frustrating it can be to have a device and accessory that are not functioning as intended or expected. We have a great video available online to help you with the application and usage of this screen protector. We also have provided a link to the Samsung Support Team if you have questions or would like to speak to someone else about this matter as well. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Would not buy.
on August 7, 2024
Posted by: vf32
This screensaver DOES leave a horizontal line across the middle of your phone where the 2 parts of the blue film to be removed are as you apply it with the squeegee. Too bad because it is simple to apply first time.
Who wants a line across the middle of the phone? Pretty aggravating for the cost, and especially after they went out of their way to make alignment easy.
Who wants a line across the middle of the phone? Pretty aggravating for the cost, and especially after they went out of their way to make alignment easy.
Response from Samsung USBy Social Commerce, August 16, 2024
Hello Vf32, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. If you are continuing to see the line across the display, we have provided a link to the Samsung Support Team to offer additional assistance. The line should diminish after a short period of time and with usage of your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on August 13, 2024
Posted by: Guswolf
Great piece of garbage. Worst screen protector I've ever used. Only 2 weeks in and showing wear and fogging. It dose not cover entire screen. Has an annoying line on both sides. Very disappointed in samsung for offering these sub par protectors.
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there Guswolf, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We understand how important the uninterrupted viewing experience of your device is to you every day. We have provided a link to the Samsung Support Team for your convenience. You can work with them through chat to troubleshoot the potential cause of this experience and help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Too narrow, bubbles
on August 30, 2024
Posted by: Just Another Tuba Player
Expertise:Expert
I have tried various screen protectors for my Samsung Galaxy S24 Ultra. I couldn't get any of the glass protectors to work reliably with the fingerprint reader. I couldn't even get it to register my fingerprint to reset it, even with touch sensitivity turned on. The other protectors I tried turned the anti reflective screen on this phone into a mirror.
I decided to try this Samsung protector because I assumed that it would do the best job of retaining the anti reflective capability of the screen. That is the one good thing about it. One problem is that it is slightly narrower than the screen. The result is that I can feel the edge every time is swipe from the edge or try to use the edge panel and it's uncomfortable. It also left a few small bubbles on the screen in the center. The installation instructions say that the bubbles should go away after a while, but they're still there. Fortunately I can't see them when the screen is on. Unfortunately, they are very obvious to me with the screen off. I removed the first one I put on and tried the second one in the package, making sure to spend a lot of time smoothing out the center when applying it. It has fewer bubbles, but they're still there.
I was going to just go without a screen protector because the things I had read about the screen on this being harder than others, but I'm still worried about scratches, so will probably leave this on for now. Time will tell if I can stand feeling the edges of the protector with use over time.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 4, 2024
Hi Just Another Tuba Player, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We understand how important the uninterrupted viewing experience is with your device, and we are pleased to hear you are not noticing any bubbles while using your device, and are only noticing when the display is not in use. The size of the protector is intended to also pair with cases that may come over the side of your device to offer protection to the side and display as well. If you are concerned about protecting your device, we also have Customer Care+ available to provide peace of mind should anything occur with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Too Narrow
on October 3, 2024
Posted by: keith382
Expertise:Intermediate
Watch the video, follow the instructions, and the installation is easy. I was able to get a bubble-free installation the first time. I did have a line at the middle, but some strong rubbing of it from over the folded microfiber cloth fixed that.
The problem with the screen protector is that it is too narrow. The screen protector barely covers the display panel width and leaves too much margin on the side. When doing the back gesture, I acutely feel the edge of the screen protector.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 4, 2024
Hey there Keith382, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra Anti-Reflecting Screen Protector. We love hearing you found the installation process to be relatively smooth and are overall pleased with the functionality of this protector. The design is intended to be used along with a case that may come up over the sides to protect the display from accidental drops and bumps. If you are finding this accessory to not be to your preference, we have provided a link to the Samsung Support Team to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US