Customer reviews from Samsung US
Samsung - 65” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
255
4 Stars
26
3 Stars
6
2 Stars
4
1 Star
2
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - 65” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
4
The color
on June 15, 2024
Posted by: Max2shop
[This review was collected as part of a promotion.] This color on the TV screen is bright and breathtaking
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality!
on April 22, 2024
Posted by: Mykil
from Cincinnati, OH
Excellent picture quality! This is one of Samsung's best TVs to date. Do yourself a favor and buy this TV. I have the 75" and it is beautiful, the slim bezel makes it appear to be floating on the wall. Samsung has done it again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overpriced and it does not work
on September 25, 2024
Posted by: Greg
Its ordinary nothing special or superior to units half (if not more) its price. AI does not significantly improve the image nor the speakers have much base to them. My 6 year old QLED from samsung has just as good picture and better speakers. The most frustrating part is that IT RESTARTS ON ITS OWN! very frustrating to say the least not to mention main GUI if filled with "recommendations" and apps most wont ever use.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, September 25, 2024
Hi Greg,
Thank you for sharing your thoughts on Samsung's QN900D, and for optimal performance, we ask that you please make sure you’ve got the latest firmware version installed on your TV. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Additionally, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our S- and Q-Series Soundbars (such as the HW-Q990D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
Please also try these trouble-shooting steps to resolve your power issue:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's QN900D, and for optimal performance, we ask that you please make sure you’ve got the latest firmware version installed on your TV. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Additionally, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our S- and Q-Series Soundbars (such as the HW-Q990D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
Please also try these trouble-shooting steps to resolve your power issue:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has some of the best products.
on June 15, 2024
Posted by: nolan67
[This review was collected as part of a promotion.] Really like the pictures on the tv's. Has the greatest colors, looks life like. Would greatly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it 💗💗💗
on June 19, 2024
Posted by: Storms
[This review was collected as part of a promotion.] I haven't had the t.v long but I love the pic I nvr have to put my phone down to use the remote my phone does it all an some ...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing SamsungTV
on July 4, 2024
Posted by: Samsungtv
[This review was collected as part of a promotion.] Love watching family movies and the soccer games on my big screen. Has excellent quality and sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful picture best on the market
on July 16, 2024
Posted by: Kennybech
[This review was collected as part of a promotion.] This picture is amazing quality crystal clear. Ultra thin very light and can be placed in any room in your home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product eliminates multiple devices
on July 25, 2024
Posted by: ThiaaAroune
[This review was collected as part of a promotion.] I can chat, play video games, video chat, use this as a monitor or an ambient screen. It's one super smart TV. All you need is a remote to play games and add a sound bar. I love this thing.
Value
5
Written by a customer while visiting Samsung US