Customer reviews from Samsung US
Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
306
4 Stars
37
3 Stars
10
2 Stars
5
1 Star
3
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Feature heavy gaming TV
on July 21, 2025
Posted by: Poloking
[This review was collected as part of a promotion.] The QN900D is a top of line TV.If you have a PC capable of running 8k, you wont be disappointed.Also, the tv has the option to do 4k/240hz on PC also.It performs well and is fast.Colors are vibrant.Has a bunch of apps and connectivity.The mutli view screen function is also a plus.I bought the TV when on sale and with a promotion and can say its money well spent.Would recommend this tv over an OLED and monitor anyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic screen resolution
on November 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] resolution is so fantastic. I love this product. Fully recommendable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, deserves 5 stars.
on November 17, 2025
Posted by: Mymagicpixels
[This review was collected as part of a promotion.] QN900D Samsung Neo QLED 8K TV (2024), flat screen TV works well , it has great features, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbeatable clarity
on July 1, 2024
Posted by: LovetheNeo
[This review was collected as part of a promotion.] The clarity makes you feel like you can just touch the objects in the frame. Unbeatable sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best WOW
on April 30, 2024
Posted by: Slandered
[This review was collected as part of a promotion.] I use this TV for gaming and watching movies and I can not say enough good things about it. The picture is astonishing. The gaming experience is unparalleled. I also went ahead and got the rotating mount and that is so awesome when it flips 180 degrees and all the apps orientate like your phone. The clairity in the picture and the colors are beyond words. I love this purchase. It was pricey but it was worth every cent. Thank you Samsung I love you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So very clear !!
on May 22, 2024
Posted by: Randall13
[This review was collected as part of a promotion.] This is my first Samsung TV and I can honestly say that it is the best TV I've ever had it has the best sound and the clearest picture and the settings and customizations are top notch. the picture on the screen almost looks 3d with the 8k I will never own any other TV except Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Display issues
on October 7, 2024
Posted by: Mike
from Boca raton, FL
Has anyone experienced issues with the top and bottom black bars lighting up while watching shows which are not displayed in full screen? Images of the screen black and then with the issue.
This is becoming very distraction while watching shows which are not full screen.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, October 8, 2024
Hi Mike,
Thank you for sharing your thoughts on the picture quality of your QN900D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your QN900D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture. Never had a TV this Great
on April 14, 2024
Posted by: Corystv
[This review was collected as part of a promotion.] Great tv never could find a good one until this one
Value
5
Written by a customer while visiting Samsung US