Customer reviews from Samsung US
Samsung - 65” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
255
4 Stars
26
3 Stars
5
2 Stars
4
1 Star
2
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - 65” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Looks Great!
on April 10, 2025
Posted by: Navaseal
[This review was collected as part of a promotion.] Looks absolutely beautiful. Such crisp images and great sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best future tv I have ever smart
on April 10, 2025
Posted by: Esmycri
[This review was collected as part of a promotion.] Excellent video, upscale regular 4k and processes it to a higher resolution. Easy to set up, lighter than most 85" TVs because it uses an additional media box that can be placed with your other components or attached to the back of the TV and hides all cords. Love that it connects to smartthings and can now view video cams connected to our security system. Few instructions were included but it is fairly simple and intuitive to figure out. The sound in the TV is mediocre. Most who purchase this TV will have their own Audio system bit the TV sound is fine for regular TV. Movies and music you will want a sound bar and subwoofer. Roku works ok to turn everything on, but Roku has not updated their software to fully control this TV. The One Connect is very convenient and reduces the weight of the TV by about 15 pounds. Also love the minimal border which is only about 1/4" at the bottom and 1/8" on the top and sides. Set up to use Bixby or Alexa which I don't care for. It was advertised as Google Assistant and have not figured how to connect it yet. Lots of default apps but I have not found Nest or Google yet. Samsung internet and about another 100 apps like Tubi and Prime are standard. Overall love it so far. My previous TVs have all been Sony which I love so this is a change. Impressive video, mediocre sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on April 18, 2025
Posted by: DragonManChe
[This review was collected as part of a promotion.] Incredible picture refresh rate is insanely fast tons of features the remote is really cool can't say enough good things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on April 18, 2025
Posted by: Thudner1
[This review was collected as part of a promotion.] Best picture I've ever seen. Even when streaming. Top notch graphics on my Playstation. Sound is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv has many features
on April 18, 2025
Posted by: Slimjim
[This review was collected as part of a promotion.] I use my tv for streaming..awesome watching sports on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV passed all my expectations.
on April 19, 2025
Posted by: DriveforshowputtforDough
[This review was collected as part of a promotion.] Our 85" TV, has made a big difference in viewing my shows. Everything is so much clearer and crisp. Looks like you are in the tv.
It is great for streaming, watching any sport, and listening to music.
It is great for streaming, watching any sport, and listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The sound is not good
on April 19, 2025
Posted by: SophieTeamo14
[This review was collected as part of a promotion.] The sound in this tv is not good, very low it’s on the side of the tv and if I try to listen louder the tv vibrates and on the first week we got the tv strips started to show eventually it stop but sometimes it shows again, the other weird thing if I try to take a photo of the tv screen it shows a dark cloud on the photo like the tv is possessed.
Overall I would not buy a Samsung again, specially for the price we paid it was supposed to be really really good. I always had Sony and when it comes time to buy another one I’ll go back to Sony.
Overall I would not buy a Samsung again, specially for the price we paid it was supposed to be really really good. I always had Sony and when it comes time to buy another one I’ll go back to Sony.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
SophieTeamo14,
Thank you for purchasing Samsung's QN900D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q900D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's QN900D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q900D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on April 19, 2025
Posted by: Chad2728
[This review was collected as part of a promotion.] Easy setup amazing pitch quality highly recommend perfect pixel quality
Value
5
Written by a customer while visiting Samsung US