Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: Emil2024
from Charlotte NC
Verified Purchase:Yes
What you like about your . Wide screen and the ten key option.
Any areas for improvement. More USB ports would be extremely nice.
Your setup experience. This was a breeze. Literally just minutes.
Any areas for improvement. More USB ports would be extremely nice.
Your setup experience. This was a breeze. Literally just minutes.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Potsdam, New York
Verified Purchase:Yes
I guess it was my fault, but every HP computer and laptop have always had a cd drive. Imagine my surprise when I look for the CD drive to play some music on! Oh and I did add a goodly amount of money to get what I wanted as addons. Other than that the computer is fast (upgraded), storage is good (upgraded) and the visuals are wonderful.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Coolhand Luke
Verified Purchase:Yes
This laptop is used for general web browsing and document editing. The large 17-inch screen really helps for these tasks. The laptop has plenty of speed since it is not used for gaming and runs quietly. The only nit I can think of is that the power button is in the top row of the keyboard. We are getting used to its location but would really like it to be all by itself.
Written by a customer while visiting hp.com
Posted by: Fred123456789
from western ny
Verified Purchase:Yes
Very nice laptop. Waited for a sale, called support for information on windows 11 installation and received an additional 5% off while ordering with the customer service folks. Boot time is exceptional. The features work as they should. After multiple weeks, did not encounter ANY issues. 17" display is crisp, I have already referred this model to a friend.
Written by a customer while visiting hp.com
Posted by: Vira V.
from Plainfield, Il
Verified Purchase:Yes
Delivery is right on time and laptop works perfectly...would be nice if it came with sd card and finger print readers
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Montani
from West Virginia
Verified Purchase:Yes
The cursor and screen freezes while scrolling or browsing. It is slow. I can’t install my MS Office Pro Plus 2016 due to an error caused by not being able to install some part of it with error 1713. The case seems cheaply made. The lettering on the keyboard appears to be fading on heavily used keys. The power cord connection is on the wrong side. The power button is in a ridiculous place. I am a long time HP customer and have owned numerous HP products. I am an 80 year old retired computer and network Tier III engineer who worked for AT&T, Lucent Technologies, and Avaya. I am very disappointed with this HP laptop. Not being able to install my licensed Office Pro Plus 2016 is one of my top complaints.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Happy Gamer
Verified Purchase:Yes
I absolutely love my computer and it was so easy to order and set up. After looking at the options from retailers and the prices, I decided to go directly to the manufacturer, and I could not be happier.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from ATLANTA, GA
Verified Purchase:Yes
An excellent device and solid!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com