Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,716 Reviews)
Rating breakdown 1,716 reviews
5 Stars
1,098
4 Stars
340
3 Stars
109
2 Stars
52
1 Star
117
85%of customers recommend this product.
(
431 out of
510)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: KristinL
Verified Purchase:Yes
Overall, I am happy with my purchase. However, I customized my machine to include a backlit keyboard, which I paid extra for. Sadly, the machine I received does not have the backlit keyboard. Once HP has made this right, I will complete my review.
Written by a customer while visiting hp.com
Posted by: Caitfisch
from Miami
Verified Purchase:Yes
This laptop functions well but I wish the screen was brighter and the volume louder. The keyboard is a little awkward, different from most laptops so my fingers end up in the wrong places and I have to check and readjust. Other than that is works fine and it does have a nice wide screen. I opted for the anti glare which I’m glad about, and it’s not too heavy considering the size.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Cocky
from PA
Verified Purchase:Yes
Great laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SHI2RG
from Charlotte NC
Verified Purchase:Yes
The Quality of the Laptop is not very good. The USB-C port started to fail from the very get go. The Support is non existant. Every Support Personel wants to check your machine even when the bad USB-C was already established.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Artlou
from The Villages, FL
Verified Purchase:Yes
smart laptop and quick switching screens. Having some trouble setting up desktop?
Written by a customer while visiting hp.com
Posted by: Larryusmc
from Southern Illinois
Verified Purchase:Yes
Got the computer I needed designed the way I needed it
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from DE
Verified Purchase:Yes
Perfectly serviceable
Written by a customer while visiting hp.com
Posted by: Ray Gro
Verified Purchase:Yes
The picture quality is very poor. And it’s not easy to use and operate.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com