Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,720 Reviews)
Rating breakdown 1,720 reviews
5 Stars
1,101
4 Stars
340
3 Stars
109
2 Stars
52
1 Star
118
85%of customers recommend this product.
(
432 out of
511)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: DeeDeeBop
Verified Purchase:Yes
This laptop is very fast. I like the quietness of it but there are a few small items such as no internal DVD player. I am also still getting used to Windows 11 but that is not an HP issue. Overall, I like the laptop though not as well as my previous Pavillon.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Dosey doe
from Fort Myers, FL
Verified Purchase:Yes
very nice, I can't get it to work with our printer
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Linann
from USA
Verified Purchase:Yes
I'm enjoying my new laptop.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: R.E.W.
from New York, NY USA
Verified Purchase:Yes
An upgrade from my prior computer which was bought in 2016. Very fast, great screen, keys are well placed with an excellent tactile experience.
The only issues I've face is I had an issue with the webcam shutting off. There is a webcam switch on top of the screen which was not apparent to me.
The power button is located in the row of function keys. I would have preferred this to be more of a stand-alone more prominent location
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Laura118
from Clifton Park, NY
Verified Purchase:Yes
Fast, user friendly, attractive.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Aidisek
from North Port, Fl
Verified Purchase:Yes
Computer fits all of my needs. The only problem I have is the screen glare. The last HP I purchased had Anti Glare Matte Screen Protector already installed. Guess I will have to live with the glare.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Chattytabby
from Michigan
Verified Purchase:Yes
great system- lightweight and very fast
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Happy with service but small problem with touch pad.
on November 10, 2023
Posted by: C Thomas
from Covington, Louisiana
Verified Purchase:Yes
I've been pretty happy with the whole process but the touch pad gets stuck in the down position. It messes my work up so now I have to get in touch with the service department.
I would recommend this to a friend!
Written by a customer while visiting hp.com