Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,723 Reviews)
Rating breakdown 1,723 reviews
5 Stars
1,102
4 Stars
340
3 Stars
110
2 Stars
52
1 Star
119
84%of customers recommend this product.
(
432 out of
513)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: Z21X
Verified Purchase:Yes
Laptop wouldn’t load right out of the box.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Knuc
from NF NY
Verified Purchase:Yes
Excellent customer service/support!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: John in Oregon
Verified Purchase:Yes
Camera doesn't work. Off set touch pad is confusing. Otherwise pleased with price and permormance
Written by a customer while visiting hp.com
Posted by: Paul_762
from Ontario, CA
Verified Purchase:Yes
I love my new laptop it's fast and easy to complete any task that I'm working on.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
4
Acceptable replacement for 6-year old HP laptop
on September 6, 2023
Posted by: TangoDelta
from Texas
Verified Purchase:Yes
I needed a replacement for my 6-year old HP laptop and wanted something with Windows 11 so selected this model. Overall it is working well and transitioning from my old laptop to this one has been relatively easy. Things I don't like: the inability to have an onboard optical drive, that there are only two USB ports and where they are located, and the absence of an SD card reader (seriously?).
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Widower
Verified Purchase:Yes
I bought this laptop because of the 17 inch screen. It’s easy for me to read items. Setup was easy and quick. Definitely a good purchase.
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: Yeli Cespedes
Verified Purchase:Yes
Good computer to work, study, the batteery works really good
Written by a customer while visiting hp.com
Posted by: The Laptop User
Verified Purchase:Yes
It works the way I expected it to. Everything is smooth and easy to use. The specs were as anticipated. So far so good!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com