Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: AEChin
from Massachusetts
Verified Purchase:Yes
Nice big screen, fast processor, high resolution
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: tdjenkins62
from North Central Missouri
Verified Purchase:Yes
Have had HP laptop in the past. Had a good experience with it, so when purchasing a new laptop stayed with HP. Upgraded processor, storage, and operating system.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: poison
from Eight Mile, AL
Verified Purchase:Yes
Even though it is a 17' it seems a lot smaller. I do love the fact that it is lighter than my old one. I'm still not crazy about Windows 11, but I am getting used to it.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Bob Laptop
Verified Purchase:Yes
Computer is a nice machine but have had issues with setting up the touchpad scroll speed. Price was good for the performance. It is always plugged in so can not gage the battery life. Screen resolution is excellent.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: AndyHockey
from USA
Verified Purchase:Yes
Not used to laptops, so not sure how to manage expectations. Gets a little warm, and the battery seems to drain just as fast as a cell phone in use. Again, nothing to compare that to.
Value
4
Quality
4
Written by a customer while visiting hp.com
Customer Rating
4
Windows 11 is new to me, I need to play more.
on December 12, 2022
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
100% recommendations
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Gary3015
from Greenfield, WI
Verified Purchase:Yes
I am extremely disappointed with this laptop. When I made the purchase I had understood that it had a backlit keyboard which when I received the product I discovered it did not have that feature. Therefore even though the computer itself is very nice I remain disappointed about the apparent misunderstanding. The reason I purchased this computer was for the backlit keyboard.
No, I would not recommend this to a friend.
Value
3
Quality
4
Written by a customer while visiting hp.com
Posted by: RKregg
from Villa Rica, GA
Verified Purchase:Yes
The pre-installed Express VPN application that opens during setup does not work. I received an internal error when attempting to run the application. Also, my keyboard key strokes are very rapid. If I just tap a key, multiple characters appear.
I would recommend this to a friend!
Value
3
Written by a customer while visiting hp.com