Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(
1,733
Reviews)
Rating breakdown
1,733
reviews
5 Stars
1,110
4 Stars
340
3 Stars
110
2 Stars
53
1 Star
120
84%
of customers recommend this product.
(
437
out of
518
)
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Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
4
HP 17"
on
June 28, 2025
Posted by:
Johnie B
from
Boynton Beach Florida
Verified Purchase:
Yes
I can;t get the camera to work and speakers are poor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
HP laptop 17.3
on
July 19, 2025
Posted by:
Anonymous
from
Counce,TN
Verified Purchase:
Yes
Very fast compared to my older HP laptop. Should have upgraded sooner.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Very slow
on
July 10, 2021
Posted by:
Joeyg1000
Verified Purchase:
Yes
Unbearably slow, like waiting 30 seconds for a folder to open slow. Returning it
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Easy Set-up
on
July 15, 2021
Posted by:
Hubnew
from
Georgia
Verified Purchase:
Yes
I bought this laptop about a month ago. So far I am very happy with the laptop. It appears that HP has updated the hinge design which was the issue with my previous laptop so, I am very happy about that.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Wife loves it.
on
July 15, 2021
Posted by:
captain beefheart
from
Great state of Texas
Verified Purchase:
Yes
everything works as it should. very clear screen. very happy
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
would not recommend
on
July 15, 2021
Posted by:
Lyn7979
from
Ryderwood
Verified Purchase:
Yes
It is not user friendly at all. You have to buy almost everything,
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
HP Laptop 17-cn0097nr
on
December 11, 2021
Posted by:
Lion King
from
Houston, Tx.
Verified Purchase:
Yes
Mother n law loves the easy access and windows 11. Just retired from banking 36 years.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Absolutely love this computer
on
December 16, 2021
Posted by:
Clarence769
from
Michigan
Verified Purchase:
Yes
Absolutely love this computer, superfast super light long lasting battery.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
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