Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(
1,733
Reviews)
Rating breakdown
1,733
reviews
5 Stars
1,110
4 Stars
340
3 Stars
110
2 Stars
53
1 Star
120
84%
of customers recommend this product.
(
437
out of
518
)
Best Buy Privacy Policy
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Dependable
on
December 25, 2024
Posted by:
Wolffet
Verified Purchase:
Yes
Bought this computer for my guy because HP is all that he will buy for himself.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
HP laptop
on
July 13, 2025
Posted by:
Gram’s
from
Alabama
Verified Purchase:
Yes
I have found this HP laptop is very hard to maneuver in it. I’ve never worked on a HP laptop or desktop computer before. This could possibly be the problem that I’m having. Each computer company has their own operating system.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Peter's new laptop
on
July 1, 2023
Posted by:
Anonymous
from
Bruce Twp, Michigan
Verified Purchase:
Yes
Nice size to work with ....enjoying easy sign in and ability to save items to Google drive. Like having camera part of laptop
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Meh.
on
December 4, 2024
Posted by:
Betatwilight
Verified Purchase:
Yes
Sleep mode doesn't work.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Left out items
on
October 10, 2024
Posted by:
ptppro
Verified Purchase:
Yes
In my case it would have been nice if I got a new mouse with the notebook as I like using a mouse.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Great buy
on
July 16, 2024
Posted by:
Carol Ss
Verified Purchase:
Yes
Very satisfied with my purchase
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Hp Laptop great.
on
August 17, 2023
Posted by:
Anonymous
from
Brooklyn NY
Verified Purchase:
Yes
My product is excellent...
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Old login technology
on
July 3, 2024
Posted by:
MDixon
from
Indiana
Verified Purchase:
Yes
Needs fingerprint reader
Written by a customer while visiting hp.com
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