Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
1,108
4 Stars
340
3 Stars
110
2 Stars
53
1 Star
120
84%of customers recommend this product.
(
435 out of
516)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: Ftnirish
from Topeka Kansas
Verified Purchase:Yes
This computer apparently does not have a back kit keyboard. Also, have to have Microsoft acct to even accomplish initial set up. User did not have nor wanted a Microsoft acct. Very dissatisfied with laptop to date.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Auntie1
from Ohio
Verified Purchase:Yes
Nice display, seems to work well.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: LAV*
from Florida
Verified Purchase:Yes
Very nice laptop. Easy to use. The keyboard is a light color so it's easy to see in my not-so-bright space.
Very fast!
17" is great!
Very fast!
17" is great!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great product for non tech user, ease of response to finding solutions.
on December 21, 2022
Posted by: Mr. D.
Verified Purchase:Yes
EASY TO FOLLOW INSTRUCTIONS.
Written by a customer while visiting hp.com
Posted by: al14120
from western NY
Verified Purchase:Yes
very good laptop for the money, ery pleased
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
1
The camera does not work at all, never did, no touch screen no keyboard light, just a bad computer
on June 28, 2024
Posted by: Erangggg
Verified Purchase:Yes
Not a good computer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Low tech guy
from WA
Verified Purchase:Yes
Great laptop! Nice size keys easy to type.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
1
It asks to enter myMicrosoft info on first startup
on February 21, 2024
Posted by: 2122
Verified Purchase:Yes
When starting up the laptop for the first time you can’t just name the computer and continue on to the desktop screen and start using it. After you name the computer it wants you to set up the internet and type in the password to access that. Then it asks you to enter your email address and password linked to your Microsoft account so it can automatically upload all of the crap you have on your other computer to the new computer whether you want it too or not. You can’t just start out with it as a blank computer and add things to it as you use it. Good job Microsoft and HP. I shut it and put it back in the box it came in. It wants to violate your privacy right off of the start.
Written by a customer while visiting hp.com