Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3 out of 5
4.3
(1,619 Reviews)
Open Ratings Snapshot
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product. 
(
407 out of 480
)
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Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Customer Rating
5 out of 5
5
Practical choice and good value
on November 21, 2022
Posted by: Media1der
Verified Purchase:Yes
My husband needed a new laptop for audio production. This one is lightweight and has the power, storage, and memory he needs.
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Blue screen crash
on January 28, 2023
Posted by: JamesTaxGuy
from Ohio
Verified Purchase:Yes
It keeps blue screening and crashing.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice laptop BUT
on February 24, 2024
Posted by: Anonymous
from Bradenton, Florida, USA
Verified Purchase:Yes
Great performer. Nice touch on keyboard. Great looking screen.
But only two UHB C ports and no port for a smart card. The work around is an inexpensive aftermarket USB Hub 3.0 High Speed Multi USB Splitter and an inexpensive aftermarket smart card reader. The setup works well but looks like a kluge. If the auxiliary parts get misplaced, functionality will be down until replacement dangles are purchased and delivered.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Should have got it with a lighted keyboard. My mistake 😬
on January 10, 2025
Posted by: 8Ball
from St.Pete Florida
Verified Purchase:Yes
I like it 🤔
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Performance debatable
on October 13, 2021
Posted by: Mcam
from Columbia,SC
Verified Purchase:Yes
Not really happy with performance. Cursor jumps around occasionally, Taskbar icons mysteriously disappear and return after a restart.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I love the processing speed
on July 7, 2023
Posted by: CPollard
from St. Charles, MO
Verified Purchase:Yes
This is my first time having a custom Laptop built i must say I am impressed and I love the functionality of my device so far.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
The price was good
on July 10, 2023
Posted by: Anonymous
from Union City
Verified Purchase:Yes
Super fast I love my computer
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love it- Comfortable keyboard
on July 11, 2023
Posted by: M Viviana
Verified Purchase:Yes
So far I love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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