Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Customer Rating
1
It asks to enter myMicrosoft info on first startup
on February 21, 2024
Posted by: 2122
Verified Purchase:Yes
When starting up the laptop for the first time you can’t just name the computer and continue on to the desktop screen and start using it. After you name the computer it wants you to set up the internet and type in the password to access that. Then it asks you to enter your email address and password linked to your Microsoft account so it can automatically upload all of the crap you have on your other computer to the new computer whether you want it too or not. You can’t just start out with it as a blank computer and add things to it as you use it. Good job Microsoft and HP. I shut it and put it back in the box it came in. It wants to violate your privacy right off of the start.
Written by a customer while visiting hp.com
Posted by: Anonymous
from FreedomLovinAZ
Verified Purchase:Yes
You suck. Terrible laptop and worst customer service experience ever.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: psdfield
Verified Purchase:Yes
This is my second 17" HP laptop. To my first one I say shame on you.
This second one is a bigger piece crap than the first one and to that I
say shame on me !
This second one is a bigger piece crap than the first one and to that I
say shame on me !
No, I would not recommend this to a friend.
Features
1
Performance
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from Gold Bar, Washington
Verified Purchase:Yes
On the whole, the laptop probably is a good computer. It's the mouse that's the problem. I use an old fashion mouse because I've never been able to figure out the mouse pad. On my previous HP laptop there was an option to turn off the pad if there was a regular mouse in use. Now, I can't do that. Actually, I have two mice and neither one is under my control 100% of the time. I'm typing away on Word, and something gets highlighted reformatted or deleted. Good thing Control Z still works.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from B0livia N C
Verified Purchase:Yes
HPs laptop ie excellent starting with i7and Microsoft 365 operating systems 11
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bottoms Up
Verified Purchase:Yes
This laptop is everything I need it for. The performance is excellent, and the installed products are very useful.
Written by a customer while visiting hp.com
Posted by: Badly Disappointed
from Florida
Verified Purchase:Yes
Cannot believe a laptop that won't work with 2 monitors; I now have a boat anchor as it is USELESS to me
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Foster VA
Verified Purchase:Yes
A serviceable laptop in line with the price
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com