Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,106
4 Stars
340
3 Stars
110
2 Stars
52
1 Star
120
84%of customers recommend this product.
(
433 out of
514)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: Cdhound
from N.E ohio
Verified Purchase:Yes
Love the graphics , super fast but even after lowering the sensitivity to the lowest setting the touch pad is still too sensitive. I can't move the cursor without it changing the screen
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: UserHP25
Verified Purchase:Yes
Fast with a good price, the only thing that I do not like is the touchpad it is too sensible some times and it is difficult to use
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Monticello MN
Verified Purchase:Yes
Product is good but they did not put the Home and 21 Student Microsoft app on as was in the order and we are having trouble trying to get it straightened out.
Written by a customer while visiting hp.com
Posted by: Carl M.
from Huntington Beach, California
Verified Purchase:Yes
The wifi keeps disconnecting and it states:
Problems found
The default gateway is not available
Problems found
The default gateway is not available
Since day one that I opened this item it started doing this. I would like to return this if this doesn’t get resolved. We have multiple gadgets at home and our wifi is running perfectly. Every time my laptop disconnects, I and my roommates would immediately check our phones and iPads if we are connected- it’s only this HP laptop that keeps disconnecting. It’s very frustrating when I’m working.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Javokhir
from Glendale, CA
Verified Purchase:Yes
There was a stuck pixel
No, I would not recommend this to a friend.
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: JMN36
from Fl
Verified Purchase:Yes
I am a senior who is pretty tech savvy, and this computer defeated me. I had never worked with a computer with a 256 drive and a 1T drive. There are absolutely no instructions anywhere on hp either with the computer or in the manual that explains how to work with the computer after you manually transfer your old computer data. I finally gave up,and returned it. I realize that my lack of knowledge is not HP’s fault, but I do object to not being able to find instructions on how to educate myself. So back it went and now I am looking for a 2T computer with one drive.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Betty in Dallas
from Dallas, Texas
Verified Purchase:Yes
The computer is light in weight but heavy on functions and easy to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Miami, Florida
Verified Purchase:Yes
Great product, very happy with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com