Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,106
4 Stars
340
3 Stars
110
2 Stars
52
1 Star
120
84%of customers recommend this product.
(
433 out of
514)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Customer Rating
4
Great laptop - beware of MS account requirement!
on May 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
As expected, this is a very nice laptop. Excellent screen and video camera. Quick boot-up, both cold and warm.
But the forced requirement to have a Microsoft account in order to run Windows is ridiculous, and possibly illegal. There are known work-arounds for this, but HP should have an option to run without an MS account.
But the forced requirement to have a Microsoft account in order to run Windows is ridiculous, and possibly illegal. There are known work-arounds for this, but HP should have an option to run without an MS account.
Written by a customer while visiting hp.com
Posted by: TeriT
Verified Purchase:Yes
To date, I have been very pleased with the laptop. I realize that the two things I am about to mention in the review are both cosmetic but might be meaningful to some. The keys are not smooth. They each have the outline of whatever letter or number raised (think Braille). The second is the plastic the surrounds the keyboard. It is black but also is covered with lots of white specs. I keep wanting to wipe it off as it looks like it is covered with dust. Again, I realize this may be completely irrelevant to some.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Flshaw
from Maine
Verified Purchase:Yes
disappointed that the Keyboard is not illuminated.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: A New HP Laptop User
from Colorado
Verified Purchase:Yes
I've been using this laptop for about two weeks and so far it's performing well. I especially like the large screen. However the battery seems to not last very long, even with Battery Saver enabled.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Kansas, USA
Verified Purchase:Yes
Excellent everyday laptop for casual business and Microsoft Office applications
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Solid computer. Runs as expected. Wanted a middle of the road laptop for some gaming and some productivity things. Runs the games I play pretty well at normal settings.
This is a 4star review because the only caveat with this computer is the battery life. It really isn't so bad when you're browsing the web, but when you happen to be playing a game (of any kind) as expected it drains the battery- way faster than you would expect. I'm talking about you got an hour or so until you better get it plugged in and charging. Still happy with the laptop, would like a little more life out of this battery though.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Cedar Rapids, Iowa
Verified Purchase:Yes
Poor quality out of the box with poor built, touchpad did not work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I love this computer , I was surprised how easy it was to learn the Microsoft 11
great price, I am very happy With it
great price, I am very happy With it
I would recommend this to a friend!
Written by a customer while visiting hp.com