Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
426
4 Stars
127
3 Stars
57
2 Stars
22
1 Star
49
83%of customers recommend this product.
(
192 out of
230)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: Anonymous
Verified Purchase:Yes
For my needs it fine
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DianeO59
from West Virginia
Verified Purchase:Yes
New HP laptop
Written by a customer while visiting hp.com
Customer Rating
5
Good performance, easy setup and LOVE the touch screen
on June 12, 2025
Posted by: Steve SmcC
from Connecticut
Verified Purchase:Yes
Very good laptop at a reasonable price
Written by a customer while visiting hp.com
Customer Rating
4
Reliable Performance with a Minor Setup Concern
on June 14, 2025
Posted by: Anonymous
from Baytown Texas
Verified Purchase:Yes
The HP Laptop 17t-cn300 has proven to be an excellent device with no major issues as of the date of this review. Its overall performance has been reliable, making it a solid choice for professional use. However, one aspect that requires attention is the Microsoft Word program that was purchased as an additional feature.
Upon saving documents, I discovered that Word was preset to automatically store files in OneDrive, rather than in local storage. Since there was no prior information provided about this setting, locating saved files became challenging. After some troubleshooting, I realized my documents were stored in the cloud rather than in the Documents folder on my laptop. As someone who prefers keeping files locally, I had to take additional steps—including deleting OneDrive—to prevent automatic cloud storage.
Apart from this Word storage issue, the initial setup was smooth and hassle-free. As a certified photo-video journalist, blogger, and Google reviewer, I rely on my HP laptop and desktop for critical tasks, and this device has met my expectations well.
Overall, despite the minor inconvenience with OneDrive settings, this has been a great purchase with dependable performance. Users who prefer local file storage may want to adjust settings or seek guidance during setup to avoid similar issues.
Upon saving documents, I discovered that Word was preset to automatically store files in OneDrive, rather than in local storage. Since there was no prior information provided about this setting, locating saved files became challenging. After some troubleshooting, I realized my documents were stored in the cloud rather than in the Documents folder on my laptop. As someone who prefers keeping files locally, I had to take additional steps—including deleting OneDrive—to prevent automatic cloud storage.
Apart from this Word storage issue, the initial setup was smooth and hassle-free. As a certified photo-video journalist, blogger, and Google reviewer, I rely on my HP laptop and desktop for critical tasks, and this device has met my expectations well.
Overall, despite the minor inconvenience with OneDrive settings, this has been a great purchase with dependable performance. Users who prefer local file storage may want to adjust settings or seek guidance during setup to avoid similar issues.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Snowman987
Verified Purchase:Yes
Lightning Fast
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Big Tiny Little
Verified Purchase:Yes
Wonderful product that fills my every need
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Dallas, Texas
Verified Purchase:Yes
Fast, easy and beautiful
Written by a customer while visiting hp.com