Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: DLDS
Verified Purchase:Yes
Came as advertised. Easy to get started and set up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: WillieBC
Verified Purchase:Yes
This is the fourth HP laptop i have purchased in the past 25 years and is likely the best. Faster starts and interaction within varying software. Ease of moving around in the systems and establishing myself on the new PC with speciality software that I use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Grandpa Al
from Central California
Verified Purchase:Yes
Our first new laptop in 5+yrs, therefore the speed is refreshing. The only complaint I have is the battery life is relatively short. The setup was fairly painless, the quick guide was essential. The laptop is used for communications and research.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mik Solk
from Alabama
Verified Purchase:Yes
GREAT Product for the price point and my needs! I am going back to school and the essentials are all there. The large screen is perfect for seeing more of what I am working on at one time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
The one thing that I did not like is the display.
on February 25, 2025
Posted by: Carlos M.
Verified Purchase:Yes
Poor display
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Solid computer. Runs as expected. Wanted a middle of the road laptop for some gaming and some productivity things. Runs the games I play pretty well at normal settings.
This is a 4star review because the only caveat with this computer is the battery life. It really isn't so bad when you're browsing the web, but when you happen to be playing a game (of any kind) as expected it drains the battery- way faster than you would expect. I'm talking about you got an hour or so until you better get it plugged in and charging. Still happy with the laptop, would like a little more life out of this battery though.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sigym
from Texas
Verified Purchase:Yes
I was surprised to find that a laptop with a high end processor was so lacking in I/O. The HDMI was only 1.4 so it didn't really support a 4k external monitor and the USB C port was essentially non functional as it too would not support an external monitor. I did order another unit that I believe will meet my needs. But I suggest you quit selling unit like the HP 17 Laptop PC 17-cn3097nr. Sell such meager units with less processor and at a much lower price so buyers don't get fooled into thinking they are getting a state of the art machine.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from Seymour, TN
Verified Purchase:Yes
I am happy with my purchase. All of my pc purchases have been HP and I have been happy with every one. I wish the battery would last longer between charging sessions though. It only last for 60 to 80 minutes between charges - not very good for a brand new battery.
I would recommend this to a friend!
Written by a customer while visiting hp.com