Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
426
4 Stars
127
3 Stars
57
2 Stars
22
1 Star
49
83%of customers recommend this product.
(
192 out of
230)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: Low tech guy
from WA
Verified Purchase:Yes
Great laptop! Nice size keys easy to type.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from FreedomLovinAZ
Verified Purchase:Yes
You suck. Terrible laptop and worst customer service experience ever.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from michigan
Verified Purchase:Yes
There is NO instruction manual with this computer. It took me 5 min. to figer out how to yurn it on... It is just sitting here doing nothing.... A friend told me I had to print it out. I don't have a printer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: GL97
from PA
Verified Purchase:Yes
Touch screen not working
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Reynoldsburg Ohio
Verified Purchase:Yes
I was surprised that there is no Ethernet slot to connect to my wireless router, not sure i like to have edge as the default software. Cannot turn up the sound to a volume to a level i would like.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: GMF1
from Canton,MI
Verified Purchase:Yes
I have been a HP customer for over 25 years. Bought my last one a couple months ago to replace one that was becoming obsolete. Never had a problem using my HP computer.My new laptop 17 was easy to set up and even easier to use keep up the good work HP
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Gold Bar, Washington
Verified Purchase:Yes
On the whole, the laptop probably is a good computer. It's the mouse that's the problem. I use an old fashion mouse because I've never been able to figure out the mouse pad. On my previous HP laptop there was an option to turn off the pad if there was a regular mouse in use. Now, I can't do that. Actually, I have two mice and neither one is under my control 100% of the time. I'm typing away on Word, and something gets highlighted reformatted or deleted. Good thing Control Z still works.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Disgruntled 999
Verified Purchase:Yes
Slow as molasses in January
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com