Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
426
4 Stars
127
3 Stars
57
2 Stars
22
1 Star
49
83%of customers recommend this product.
(
192 out of
230)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Customer Rating
1
The camera does not work at all, never did, no touch screen no keyboard light, just a bad computer
on June 28, 2024
Posted by: Erangggg
Verified Purchase:Yes
Not a good computer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Auntie1
from Ohio
Verified Purchase:Yes
Nice display, seems to work well.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
Good laptop BUT don't purchase additional software
on August 14, 2025
Posted by: Don Gon
from Crane Hill, Al
Verified Purchase:Yes
I am very happy with this laptop which will be used by our pastor but I wish it had more USB ports. This laptop is the fourth computer I purchased for myself or church in the past three years and we are preparing to purchase a large desktop to handle all of our audio/visual needs. The only thing I will never do is purchase any software along with my order. I purchased MS Office 2024 but never received any info on how to activate or a product-key. It took over a week and a one hour zoom call to finally install the software.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Johnie B
from Boynton Beach Florida
Verified Purchase:Yes
I can;t get the camera to work and speakers are poor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: TTOWNNVH
from Missouri
Verified Purchase:Yes
Great low cost Laptop But Has Plenty of power lightweight audio sounds good
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop - does everything I need. It is fast nice cleat and sharp picture
on August 10, 2025
Posted by: 48f/;
from Florida
Verified Purchase:Yes
Good laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lori Ann
from Harrison Twp, MI
Verified Purchase:Yes
HP Laptop is fast and reliable!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RCAM
from Michigan
Verified Purchase:Yes
The price was right but the lack of an SD drive option was sad, especially with no DVD option. I also prefer left/right mouse buttons on the inbuilt mouse pad but again, the price was right.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com