Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
426
4 Stars
127
3 Stars
57
2 Stars
22
1 Star
49
83%of customers recommend this product.
(
192 out of
230)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: Mikail
Verified Purchase:Yes
The product is fine. The customer service is the worst.
Written by a customer while visiting hp.com
Customer Rating
4
Hewett Packert (HP) , the ONLY way to GO!!! Speed, efficiency, and reliability!
on September 7, 2025
Posted by: SHREK2025
from Northwestern Wisconsin
Verified Purchase:Yes
Built to your needs / wants/ desires. HP is the only computer used in this home for many years! The only things (personally) that I would have liked or added to this particular model... would have been an internal disc reader / writer, and a SD slot. Being as I am an "ol' school kinda' person. This is our fourth HP laptop in the past decades.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: glowworm
Verified Purchase:Yes
Arrived with different hardware than I ordered. Continually dropped wifi connection. After waiting for three weeks for delivery, I had to return the machine.
Written by a customer while visiting hp.com
Posted by: JBell
Verified Purchase:Yes
This is my everyday at home use laptop. The only upgrades were non glare screen and back lit keyboard. It starts and runs quickly. It does what I need from a computer and I have had no problems so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Cdhound
from N.E ohio
Verified Purchase:Yes
Love the graphics , super fast but even after lowering the sensitivity to the lowest setting the touch pad is still too sensitive. I can't move the cursor without it changing the screen
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: UserHP25
Verified Purchase:Yes
Fast with a good price, the only thing that I do not like is the touchpad it is too sensible some times and it is difficult to use
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Javokhir
from Glendale, CA
Verified Purchase:Yes
There was a stuck pixel
No, I would not recommend this to a friend.
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Monticello MN
Verified Purchase:Yes
Product is good but they did not put the Home and 21 Student Microsoft app on as was in the order and we are having trouble trying to get it straightened out.
Written by a customer while visiting hp.com