Customer reviews from hp.com
HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: Cody C
from Tampa, FL
Verified Purchase:Yes
Laptop is excellent. No issues at all. Windows 11 is really nice, my phone can connect to laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JS-ATX
from Austin, TX
Verified Purchase:Yes
Excellent PC. Well configured. Good combination of screen size, screen resolution, keyboard, RAM, SSD, and HDD. Enough I/O. Very good battery life. Quality construction. Excellent performance. Exceptional value.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Wind =)
Verified Purchase:Yes
The specs are accurate and are as expected of a 13th gen i7, and functions really well. I have had a small software glitch with my bluetooth headphones cutting out, which I believe is a minor driver issue. One thing I like is the physical webcam cover that can be manually toggled (webcam quality is decent, as expected of most laptop webcams). The touchpad is a thing to get used to if you previously had a laptop that had physical buttons below the touchpad. The battery life is good, and the charger is a 45W one that can be interchangeably used with some other HP Laptop products, which is even better. Overall, this is a good laptop for students that need to use it on the go, or for use in a single location at home, and has solid processing power that lets you run apps like Solidworks or Photoshop without any trouble at all (as expected from the specs).
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Roc Kibitzer
from Rochester New York
Verified Purchase:Yes
I am not very well versed on these products but with minimal assistance I'm on the fly(77 yr old user)
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JenJordan
from Georgia, USA
Verified Purchase:Yes
I keep getting emails stating my service agreement ends in 1 year, but I paid for 3 years. It shows this on my invoice. It doesn’t run as fast as it should for some reason.
Written by a customer while visiting hp.com
Posted by: Joe/Airborne
from Frederica, Delaware
Verified Purchase:Yes
Love its speed and quick time to start work from the time i log in.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: rlew
from CA, USA
Verified Purchase:Yes
Just a heads up for anyone wanting to buy this with the default configuration. To make this a modern, competitive laptop, be sure to add the optional 1920x1080 display and the backlit keyboard. These cannot be added afterwards easily, and the default display and keyboard tend to be subpar by today's standards. The RAM and SSD upgrades should also be considered, but at least I can do these updates later. Opening the laptop to do this requires skill since the whole bottom needs to come off to access the PCIe and RAM slots. There are screws hidden under both rubber strips. The Win 11 included is 24H2. Also, there is no ethernet port on this laptop, only WiFi. The Core 5 120U is a faster cpu than the i5 1334U and i7 1335U in the 17t-cn300 model. Intel integrated graphics is good enough for me.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: VJR27
Verified Purchase:Yes
HP has this misadvertised as having a backlit keyboard. It does not.
Written by a customer while visiting hp.com