Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Average customer rating
4.3
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
426
4 Stars
127
3 Stars
57
2 Stars
22
1 Star
49
83%of customers recommend this product.
(
192 out of
230)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - Silver
Posted by: rlew
from CA, USA
Verified Purchase:Yes
Just a heads up for anyone wanting to buy this with the default configuration. To make this a modern, competitive laptop, be sure to add the optional 1920x1080 display and the backlit keyboard. These cannot be added afterwards easily, and the default display and keyboard tend to be subpar by today's standards. The RAM and SSD upgrades should also be considered, but at least I can do these updates later. Opening the laptop to do this requires skill since the whole bottom needs to come off to access the PCIe and RAM slots. There are screws hidden under both rubber strips. The Win 11 included is 24H2. Also, there is no ethernet port on this laptop, only WiFi. The Core 5 120U is a faster cpu than the i5 1334U and i7 1335U in the 17t-cn300 model. Intel integrated graphics is good enough for me.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Your keyboard is hard to read. Why did you make the letters so faint? The keys should be a true black, and the letters should be white with a little bolder font. I had to send the firdt computer back because you has gray keys with faint gray font. What are you thinking?
Written by a customer while visiting hp.com
Posted by: Coll1ier
Verified Purchase:Yes
Great laptop. Have owned several HP units over the decade all of them great. Why I keep coming back.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Keystroke
from Maine
Verified Purchase:Yes
HP is the Best
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Should have got it with a lighted keyboard. My mistake 😬
on January 10, 2025
Posted by: 8Ball
from St.Pete Florida
Verified Purchase:Yes
I like it 🤔
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Covington, LA
Verified Purchase:Yes
Excellent optics. Got rid of as much preinstalled junk as I could. After upgrading the RAM to 16 gb, it does what I need it to do.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
In need of a new laptop? This is a great choice!
on September 6, 2025
Posted by: Alan 1977
Verified Purchase:Yes
My older laptop with Windows 10 needed to be updated, but also it was moving so slow it was frustrating to work with.
HP is a great brand. The new solid state hard drive is lightning fast! Definitely recommend this model to anyone looking for an inexpensive laptop.
HP is a great brand. The new solid state hard drive is lightning fast! Definitely recommend this model to anyone looking for an inexpensive laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: CPollard
from St. Charles, MO
Verified Purchase:Yes
This is my first time having a custom Laptop built i must say I am impressed and I love the functionality of my device so far.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com