Customer reviews from hp.com
HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Average customer rating
4.3
(1,716 Reviews)
Rating breakdown 1,716 reviews
5 Stars
1,098
4 Stars
340
3 Stars
109
2 Stars
52
1 Star
117
85%of customers recommend this product.
(
431 out of
510)
Customer Reviews for HP - 17-CN2123NR Intel Core i3-1215U, 12GB DDR4, 512GB SSD 17.3" HD+ Touchscreen Laptop - silver
Posted by: ▲Church President
from New York
Verified Purchase:Yes
Initial setup was a breeze. Wish HP offered an upgrade to Windows 11 Pro and extended battery life. Love its 17.3" screen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great English speaking call center! They helped me with everything I needed.
on December 20, 2024
Posted by: Karen Marie
from Arizona
Verified Purchase:Yes
I received my laptop and it was great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
i have no idea what kind of title you expect me to write down
on January 21, 2025
Posted by: DAN RADFORD
from PRINEVILLE OREGON
Verified Purchase:Yes
we are very happy with our new hp laptop , its fast and works great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: AnOldDuffer
from Gladstone, MO
Verified Purchase:Yes
Was a Christmas present for my wife and she loves it, especially the touch screen option
Written by a customer while visiting hp.com
Posted by: MCGuns
from Pennsylvania
Verified Purchase:Yes
Laptop works as expected although there is a power feedback in the Audio and Video which becomes more noticeable when the cooling fan kicks in. Most likely a result of a cold solder in the fan mounting.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Rathboss
from chetek,wi
Verified Purchase:Yes
So Far it looks like a great unit only problem is that the hard drive is the one part that I over looked it is not a large as the one it was purchased to replace, totally my fault an oversight on my part. From the little I have used it setup was easy plug it in and turn it on the machine does it all.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Trep One
from Slidell Louisiana
Verified Purchase:Yes
I found that the mouse is too sensitive. The skin felt cheep and thin . Lost sound for two days, also it showed a blue screen than timed out. It just turned back on the next morning. after a few tries of turning it on and off it powered up.
No, I would not recommend this to a friend.
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: Doctor S
from Texas
Verified Purchase:Yes
I am pleased overall with my new laptop. I would have liked a couple additional USB ports and I don't like that the on/off button is buried on the Function key line. This is my first time using Windows 11 and I do not like it as much as Windows 8-10. Things that were intuitive with previous Windows OS require more work to accomplish with Windows 11. That, however, isn't an HP issue. The laptop itself is durably built, light, and powerful.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com