Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - Stainless Steel
Average customer rating
4.3
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
86
4 Stars
27
3 Stars
15
2 Stars
1
1 Star
10
81%of customers recommend this product.
(
46 out of
57)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - Stainless Steel
Customer Rating
4
Beautiful stove
on November 17, 2025
Posted by: SD Benson
from Arizona
[This review was collected as part of a promotion.] I really hate the smell when I use the oven. Can’t wait until it doesn’t smell anymore.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful!
on November 25, 2025
Posted by: Phoenix77
[This review was collected as part of a promotion.] I love this range! This is my first gas range and my family and I couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oven doesn't ignite
on December 4, 2025
Posted by: Raja
[This review was collected as part of a promotion.] Oven doesn't turn on 9 times out of 10, it isn't even a month old.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 8, 2025
Hello,
We value your time and would like to look into the concerns with your Gas Range. Please see the following troubleshooting.
1. Oven Door and Safety Interlocks
Check: Is the oven door fully closed and latched?
Ensure the door is completely closed and sealed. Safety mechanisms deactivate heat/gas if the door is ajar (e.g., during broiling). Check the door gasket.
2. Obstructions on the Oven Bottom
Check: Is the oven floor covered with foil or a liner?
Remove all liners or foil. This can disrupt air/gas flow or interfere with temperature sensors/elements, causing failure to heat.
3. Interference from Storage/Broiler Drawer
Check: Are items in the drawer interfering with internal components (gas lines, wiring, igniter assembly)?
Empty the drawer completely. Inspect to ensure no items are obstructing or damaging internal gas or electrical parts.
4. The Oven-Specific Gas Shut-Off Valve (Gas Models Only)
Check: Is the oven-specific shut-off lever on the gas Pressure Regulator in the "ON" position?
Locate the regulator (often at the back/bottom) and ensure the small lever dedicated to the oven gas line is securely ON. This valve is separate from the main supply and can stop gas flow only to the oven.
5. Main Gas Supply Verification (Gas Models Only)
Check: Is the main range gas valve fully open? Has air entered the line?
Confirm the main supply valve (behind the range) is fully ON. If recently moved, light a surface burner for a minute to purge air, then re-test the oven. Consult Installation Instructions.
6. Electrical Power and Grounding
Check: Is the unit securely plugged into a grounded, functional outlet?
Ensure the cord is firmly plugged into a 120V AC, three-prong grounded outlet. Do not use adapters or extension cords; proper grounding is essential for igniter function (no click means no proper spark/heat). Test the outlet with a small appliance. If the outlet is faulty or ungrounded, contact an electrician.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 858162
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Gas Range. Please see the following troubleshooting.
1. Oven Door and Safety Interlocks
Check: Is the oven door fully closed and latched?
Ensure the door is completely closed and sealed. Safety mechanisms deactivate heat/gas if the door is ajar (e.g., during broiling). Check the door gasket.
2. Obstructions on the Oven Bottom
Check: Is the oven floor covered with foil or a liner?
Remove all liners or foil. This can disrupt air/gas flow or interfere with temperature sensors/elements, causing failure to heat.
3. Interference from Storage/Broiler Drawer
Check: Are items in the drawer interfering with internal components (gas lines, wiring, igniter assembly)?
Empty the drawer completely. Inspect to ensure no items are obstructing or damaging internal gas or electrical parts.
4. The Oven-Specific Gas Shut-Off Valve (Gas Models Only)
Check: Is the oven-specific shut-off lever on the gas Pressure Regulator in the "ON" position?
Locate the regulator (often at the back/bottom) and ensure the small lever dedicated to the oven gas line is securely ON. This valve is separate from the main supply and can stop gas flow only to the oven.
5. Main Gas Supply Verification (Gas Models Only)
Check: Is the main range gas valve fully open? Has air entered the line?
Confirm the main supply valve (behind the range) is fully ON. If recently moved, light a surface burner for a minute to purge air, then re-test the oven. Consult Installation Instructions.
6. Electrical Power and Grounding
Check: Is the unit securely plugged into a grounded, functional outlet?
Ensure the cord is firmly plugged into a 120V AC, three-prong grounded outlet. Do not use adapters or extension cords; proper grounding is essential for igniter function (no click means no proper spark/heat). Test the outlet with a small appliance. If the outlet is faulty or ungrounded, contact an electrician.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 858162
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com