Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - White
Average customer rating
4.3
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
86
4 Stars
27
3 Stars
15
2 Stars
1
1 Star
10
81%of customers recommend this product.
(
46 out of
57)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - White
Customer Rating
2
So so. Would not recommend.
on November 16, 2024
Posted by: SPCV
[This review was collected as part of a promotion.] So so. Had to buy a special screwdriver to adjust the flame on the burners down. They were way too high. Oven is so so...uneven heat. Stove would be more attractive with stainless knobs. Grates extremely heavy. Stove difficult to level. Overall mediocre. I do not recommend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Hello,
We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 625404.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 625404.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible stove
on November 23, 2024
Posted by: Samg
[This review was collected as part of a promotion.] From day 1 when you light oven flame there is a bad gas smell,we called gas company and they came and tested oven,raw gas was off the meter told us not to use stove at all,whirlpool tech came out after a week of waiting and said it is normal that is how the stove is because it is a ‘’green’’ stove
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 26, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 629245.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stove Top Rack Trouble
on December 11, 2024
Posted by: Bett
[This review was collected as part of a promotion.] It’s a “slow” oven. Baked goods need an extra 5-10 minutes of cooking time.
The racks are too heavy. There should be 4 pieces not two. Since the racks are connected in the center, I can’t clean the right side of the stove without taking both of them off. There is too big of a gap in the stove top rack. When a smaller pan is used, it tips over. Not good. Clearly whoever designed this has never cooked on or cleaned a stove top.
The racks are too heavy. There should be 4 pieces not two. Since the racks are connected in the center, I can’t clean the right side of the stove without taking both of them off. There is too big of a gap in the stove top rack. When a smaller pan is used, it tips over. Not good. Clearly whoever designed this has never cooked on or cleaned a stove top.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Stove
on January 3, 2025
Posted by: Pat620
[This review was collected as part of a promotion.] This gas range has been absolutely amazing, and I can't help but rave about its performance. From the moment I fired it up, I was struck by how quickly it heats up, allowing me to dive right into cooking without any unnecessary delays. The flames dance evenly across the base of my pans, ensuring that everything I prepare, whether it be a delicate sauce or a hearty stew, is cooked to perfection.
This is actually my first gas stove in 25 years, and the difference is nothing short of transformative. For over two decades, I relied on electric stoves, which often left me frustrated with their slow heating times and uneven cooking surfaces. Now, rediscovering the art of cooking on gas has reignited my passion for preparing meals from scratch. I find myself experimenting with recipes I had set aside in the past, and each new dish turns out better than I could have hoped.
There’s something gratifying about using a gas stove again!
This is actually my first gas stove in 25 years, and the difference is nothing short of transformative. For over two decades, I relied on electric stoves, which often left me frustrated with their slow heating times and uneven cooking surfaces. Now, rediscovering the art of cooking on gas has reignited my passion for preparing meals from scratch. I find myself experimenting with recipes I had set aside in the past, and each new dish turns out better than I could have hoped.
There’s something gratifying about using a gas stove again!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not Great
on January 10, 2025
Posted by: Mrs T
from AZ
[This review was collected as part of a promotion.] When lighting one burner, all 4 of the burners spark. The bottom drawer is awful, it is only attached in the center so you have to pull it out perfectly centered or it gets jammed. The drawer itself fells very flimsy and cheap. The oven door makes a very loud and alarming snap/pop noise at the bottom left side every time it's opened.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on January 11, 2025
Posted by: SueGat
[This review was collected as part of a promotion.] This range came with my new home. We love the features.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oven does not work!!
on January 13, 2025
Posted by: Bill
[This review was collected as part of a promotion.] The oven worked just fine until recently. It will not heat. I have not had any luck getting your company to help and rectify this
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 656673.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job
on January 17, 2025
Posted by: cjr1
[This review was collected as part of a promotion.] I have had this a brief time and it is okay. The bottom drawer is only a short drawer, not a full one and it does not close as it should. The grills on the top are cumbersome to take off and clean underneath it. It does, in fact preheat the oven and let me know when it has reached the desired temperature.
Written by a customer while visiting whirlpool.com