Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - White
Customer Rating
5
Great looking and great cooking all around
on October 27, 2024
Posted by: Jimbo1
from Ft Worth Texas
[This review was collected as part of a promotion.] Came with the new home I purchased. Sharp clean lines excellent heat distribution on both the oven and the burners.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best gas stove ever
on October 29, 2024
Posted by: Lady Jay
[This review was collected as part of a promotion.] One of the best decisions I’ve made for my new house
Written by a customer while visiting whirlpool.com
Customer Rating
3
Simmer is not an option.
on October 30, 2024
Posted by: Sumrhome
[This review was collected as part of a promotion.] This range was part of a new home purchase. I was not giving an option and what I was to be given and would have preferred electric. We have had problems with very light settings in that no matter what we do the water boils.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Anyone can use it well!
on November 4, 2024
Posted by: JG199
from Summerville, SC
[This review was collected as part of a promotion.] It came with my new house and so far everything I've used it I've thoroughly enjoyed the experience. Easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointed.
on November 4, 2024
Posted by: SPCV
from Castro Valley CA
[This review was collected as part of a promotion.] Flames too high so now I have to buy a long thin screwdriver to adjust the flame on each burner. Grids too heavy. Black surface around burners is a dust magnet. Not self leveling. Can't get stainless steel color knobs which would look much better than the black knobs. I HATE that the high heat burners are in the front of the stove. They should be in the back and you only need ONE, not two.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Hello, We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 618890. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the gas range we are happy with it.
on November 11, 2024
Posted by: have none
from Georgia
[This review was collected as part of a promotion.] The gas range was purchases by the builders who we bought the home from.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
So so. Would not recommend.
on November 16, 2024
Posted by: SPCV
[This review was collected as part of a promotion.] So so. Had to buy a special screwdriver to adjust the flame on the burners down. They were way too high. Oven is so so...uneven heat. Stove would be more attractive with stainless knobs. Grates extremely heavy. Stove difficult to level. Overall mediocre. I do not recommend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Hello, We value your time and would like to look into the concerns with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 625404. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible stove
on November 23, 2024
Posted by: Samg
[This review was collected as part of a promotion.] From day 1 when you light oven flame there is a bad gas smell,we called gas company and they came and tested oven,raw gas was off the meter told us not to use stove at all,whirlpool tech came out after a week of waiting and said it is normal that is how the stove is because it is a ‘’green’’ stove
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 26, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 629245. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting whirlpool.com