Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with No Preheat Mode - Black
Average customer rating
4
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
487
4 Stars
189
3 Stars
131
2 Stars
70
1 Star
60
75%of customers recommend this product.
(
357 out of
477)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with No Preheat Mode - Black
Customer Rating
2
?
on November 6, 2025
Posted by: kari
[This review was collected as part of a promotion.] I bought my stove a month ago it is not working properly very noisy makes a lot of noise the timer I set it idoesn't work I've almost burned things because I didn't hear the timer go off. It very noisy got a lot of crackles , when I open door to check my baked goods, lose a lot of the heat had to rebuild heat to start baking again?
Not Happy with my Choice on this oven
Not Happy with my Choice on this oven
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 835560.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Seriously defective cooktop
on November 6, 2025
Posted by: Barry
from Acton, Ma
[This review was collected as part of a promotion.] I had this range for less than a month. It's functional & heats as expected. However, I find the ceramic cooktop seriously flawed. My previous electric range with a ceramic cooktop was a Kenmore Elite. The cooktop was very durable. This Whirlpool unit already has stains I can't remove despite following instructions & being careful. VERY dissatisfied. I worry about out the effects of even 6 months use. Serious flaw with this range. I regret the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Stove
on November 7, 2025
Posted by: alma2082
[This review was collected as part of a promotion.] Very pleased with this new stove. The oven preheat is very fast.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good size
on November 7, 2025
Posted by: Jim1
[This review was collected as part of a promotion.] Controls are complicated. I can not get it off of delayed start.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Some aspects are cheaply made
on November 8, 2025
Posted by: RoLu
from Texas
[This review was collected as part of a promotion.] I've had this for 2 1/2 weeks now and so far so good. The glass top is difficult to keep clean. The plastic knobs are flimsy and cheap. The bottom warmer drawer is also flimsy. To boil water takes a good 10 minutes.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 8, 2025
Posted by: Candy
from 750 Candy Cane Dr, POB354
[This review was collected as part of a promotion.] Like the stove real well Had never used electric before so I'm learning Thank-You
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 8, 2025
Posted by: Suzanne
[This review was collected as part of a promotion.] The oven makes pinging sound every time it is on even when it reaches the set temperature. I have called at lease 8 times for service and never can get through. When I call and I am prompted to enter my phone number it does not recognize number even though i did register the range. Again when I am prompted to enter model and serial number, i get no other prompt and it is like i never enter info.
Response from whirlpool.comBy Branded Team, Consumer Care, November 11, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 836104.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 836104.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
i think its a bad feature.
on November 9, 2025
Posted by: Tony
[This review was collected as part of a promotion.] if i knew before i bought it the top element didnt come on except on broil i would not have bought it it does not brown the top of baking.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 11, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/64257pfDH
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/64267pfDy.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/64277pfDJ or Instagram http://spr.ly/64287pfDK. When responding, please include your contact information and reference Case # 836441.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/64257pfDH
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/64267pfDy.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/64277pfDJ or Instagram http://spr.ly/64287pfDK. When responding, please include your contact information and reference Case # 836441.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com