Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with No Preheat Mode - Black
Average customer rating
4
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
487
4 Stars
189
3 Stars
131
2 Stars
70
1 Star
60
75%of customers recommend this product.
(
357 out of
477)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with No Preheat Mode - Black
Customer Rating
3
on November 1, 2025
Posted by: Maxi
[This review was collected as part of a promotion.] I was not given a manual with the stove and that has made for a longer learning curve. One thing that bothers me is the burner controls are nut highlighted to indicate exactly where the knob is relative to amount of heat or the off position.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Proudly Made in the United States of America
on November 1, 2025
Posted by: Bub57
[This review was collected as part of a promotion.] This Range was everything I wanted energy efficient and easy to clean the surface
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not Happy
on November 1, 2025
Posted by: Duplex owner
from Black Rock Arkansas
[This review was collected as part of a promotion.] I can’t get the burners low enough to simmer. They will always boil whatever your cooking at the lowest setting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 5, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help troubleshoot your issue. https://producthelp.whirlpool.com/Cooking/Wall_Ovens_and_Ranges/Ranges/Cooktop_Concerns/Glass_-_Smoothtop/Element(s)_Too_Hot_-_Glass_Cooktop
If the troubleshooting information does not resolve the issue, service is available through our website at https://consumerportal.servicebench.com/troubleshoot?token=ZHU6Y29uc3VtZXJQb3J0YWxQcm9kdWN0RGVzY3JpcHRpb247c2s6V1A7Y246V0hJUkxQT09MO3NhOjI3&cparam=.
If you need additional assistance, we ask that you reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 832195.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help troubleshoot your issue. https://producthelp.whirlpool.com/Cooking/Wall_Ovens_and_Ranges/Ranges/Cooktop_Concerns/Glass_-_Smoothtop/Element(s)_Too_Hot_-_Glass_Cooktop
If the troubleshooting information does not resolve the issue, service is available through our website at https://consumerportal.servicebench.com/troubleshoot?token=ZHU6Y29uc3VtZXJQb3J0YWxQcm9kdWN0RGVzY3JpcHRpb247c2s6V1A7Y246V0hJUkxQT09MO3NhOjI3&cparam=.
If you need additional assistance, we ask that you reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 832195.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
not really happy
on November 2, 2025
Posted by: Blah
[This review was collected as part of a promotion.] This is the second range in a month.. Not really happy with it. I feel like I got another used one...
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832690.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #832690.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
still getting used to new glass top range.
on November 3, 2025
Posted by: nickname
[This review was collected as part of a promotion.] it's too soon to a give rating yet, but so far, it's good.
Written by a customer while visiting whirlpool.com
Customer Rating
1
This oven SUCKS
on November 3, 2025
Posted by: Quip1959
from Greenville, NC
Three weeks after one year warranty ended the temperature control is broken. No instructions on how to make adjustments in any guide or manual. I had an oven prior to this one that lasted 7 years then its control went out. This is a terrible product. One frigging year. Ridiculous. It is shameful how poorly appliances are made now. I can't replace and oven every year & I shouldn't have to. ONE YEAR. It will cost me hundreds to repair this now. So disappointed and will never buy Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 833000.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works fine
on November 4, 2025
Posted by: Rebecca
[This review was collected as part of a promotion.] Have had for about a week. Oven heats well. Did not come with instructions for how to use the buttons/timers/etc, just to install and clean. Glass top does not seem to come clean well at all. States to clean with water which doesn't help. There's constantly marks left on it and it just looks bad. Also annoyed that they put tape on the cook top surface so there is residue left from that as well as on the storage drawer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great electric stove range
on November 6, 2025
Posted by: drew
from Jeffersonville, IN
[This review was collected as part of a promotion.] The stove works great and looks good for an electric stove. very pleased with it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com