Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - Black
Average customer rating
4.2
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
48
4 Stars
10
3 Stars
11
2 Stars
1
1 Star
6
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Gas Range with Cooktop Flexibility - Black
Customer Rating
1
Doesn’t work
on July 27, 2024
Posted by: Curtis1084
from Grove city - Ohio
[This review was collected as part of a promotion.] The range was installed over a month ago and the over doesn’t work. I can’t get any help with it - the builder is blaming the appliance and the repair guys are blaming the installers. It still isn’t fixed and it’s brand new. Very disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 569460.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 1, 2024
Posted by: Vivi
[This review was collected as part of a promotion.] I wish it has an air fryer feature. I need an air fryer.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on August 2, 2024
Posted by: Kyle96
[This review was collected as part of a promotion.] Control panel Failed within a few uses, is in the process of being fixed
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 571923.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with this product
on August 9, 2024
Posted by: Brad
[This review was collected as part of a promotion.] Heat is evenly distributed in the oven and the burners and rack work perfectly. Very happy with our whirlpool gas range
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 11, 2024
Posted by: Ness
[This review was collected as part of a promotion.] I am happy with Whirlpool products. All my appliances are whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 14, 2024
Posted by: Dave10604
[This review was collected as part of a promotion.] Just purchased the item and everything seems to be fine.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not up to par
on August 15, 2024
Posted by: Jc23
[This review was collected as part of a promotion.] This came with a new house. The top burners work well. The oven is gas. The bottoms of things do not cook at all pizza comes out soggy. I checked the temp with an oven thermometer and it is correct. With no element on the bottom like in an electric oven the bottoms can’t cook. I don’t like it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 579103.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Range
on August 17, 2024
Posted by: Nickname?
from Duchesne County, Utah
[This review was collected as part of a promotion.] This range came with the manufactured home we bought. The company uses only Whirlpool appliances. Overall, we have been very happy with the range. There are 2 issues that could have been better. The range came installed with LP gas orifices, even though we specified we would be using propane. So, first of all, we had to change all 5 of the orifices. The oven orifice is difficult to change. Second, the stovetop burners burn too hot when turned all the way down. Simmering pans will actually burn if not stirred constantly, even on the smallest burner. The orifice issue was a one-time fix, and the overly hot low burners is only an occasional issue, though it is aggravating. Overall, we love the range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com