Customer Reviews for GE - 30 in. Wide 4 Burners 5.3 Cu.Ft. Freestanding Gas Range with Self-Clean and Steam Cleaning Option and Built-In Wi-Fi - Black
Customer Rating
1
Gas leak
on October 23, 2026
Posted by: chow79
from Kenmore, WA
Gas leak was detected in the regulator about 1 year after installation. It did not meet expectations.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, October 23, 2026
We take this issue seriously, and we'd like to look further into the issue you had with a gas leak. If you think there may be a gas leak currently, please open windows, do not touch electrical switches, extinguish any open flame, and promptly call your gas supplier from a phone outside of your home.
We'll be reaching out over email to discuss your situation. We look forward to hearing back from you, so we can assist.
Looks good. All burners work. The oven works. There is NO USER'S GUIDE as to how to use features. The included paperwork, Installation Guide, etc., refer to the User's Guide, but there is none. The Quick Guide only provides caveats for the product use, all CYA items about the dangers of gas, electricity, tipping, etc.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Magela, GE_Appliances, October 22, 2026
In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find your owner’s manual for this model here: https://images.salsify.com/image/upload/s--t9F2eLh1--/9ea21e4ac7dd6222c1f88730a498a48fd6af239d.pdf.
[This review was collected as part of a promotion.] Not overly liking the excessive oven pre-heat time. Takes way too long to reach baking temp.
Response from geappliances.comBy Adrian, GE_Appliances, September 21, 2026
We would like to provide guidance with the preheating time of this oven. Electric ovens with hidden bake elements can take 15 to 20 minutes to preheat.
The stovetop is great. I also like the oven; however, sometimes my food doesn't cook evenly. Not sure if this is a "me" issue, or if it's the oven itself...I know that I'll never need to use the Wi-fi feature so, I can't tell anyone how that is. I haven't had the time to actually use the self-clean and/or the steam-clean features; however, I hope to use one of these before the weather gets too warm!
My new range arrived yesterday and the front left burner will not ignite. It clicks but wont light. The place I purchased it from is suppose to get in touch with GE to have the problem resolved. Not too happy that you purchase a new range and it doesn't work properly.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, May 1, 2026
We recommend checking to be sure the burner caps are installed in the proper position on your range. The front left burner on your model offers the highest BTU rating and would use the largest burner cap. If your issue continues, please call our service team - Bodewell at 1-833-426-3393 to have your range evaluated and repaired as needed. We're confident our service person will remedy this issue for you.
This range is exactly what I wanted…….its a brand new range, it is simple and basic to use, it is easy to keep clean, each item I have baked or broiled comes out as I wanted it to, I am very pleased with my new range.
The oven runs 25° hotter than the setting. We'll have to have it checked out. The burners on the stove I will have to get used to the higher racks.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Joyce, GE_Appliances, April 22, 2026
We want to help you with your range. You can adjust the oven temperature up or down 35 degrees. Please review page 11 in your manual. https://images.salsify.com/image/upload/s--k3tfFFCC--/4e1d9ae78f933bf0e3c64867ac0a81385d3a65a6.pdf
We have a test on our site that explains how to check the oven temperature. It is called a biscuit bake test, and you can view it here: