Customer reviews from bestbuy-ca
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AquaStop, 38 dBA - Stainless Steel
Average customer rating
3.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
0
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AquaStop, 38 dBA - Stainless Steel
Customer Rating
2
Pump broken
on May 31, 2026
Posted by: David
from Gatineau
After 1 year and 4 months of normal use, the recirculation pump is broken. The warranty is only 12 months...
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Item returned
on April 30, 2026
Posted by: Paul
from Plantagenet
There several issues i had with this purchase and Best Buy did satisfy me on these issues. I hated this Bosch dishwasher. A feature i use a lot is the rinse cycle. You can only access this feature via the app - STUPID. Firstly i do not believe appliances should be WIFI connected, very seldom is this option of any benefit and it will cease to function soon. Example, my partner downloaded the app on their phone. So one night i asked them to start the rinse cycle. Could not be done since the door was open. We had to walk down from the 3rd floor to the 1st - close the door - then use the phone to start the machine. A convenience was not convenient. One reason for purchasing this unit was the 38 DB rating. It was noisy. We ended up buying a 100 series with a rating of 48DB which is quieter than the 500. The rinse has a button (the only unit in Bosch I could find through all series) and finally there is a timer so you actually see how long the unit has left to run. Again, i did not see this feature on any other series. Lastly, this dishwasher replaced our 18 years old Bosch, but has a life expectancy of 8-10 years. Next time i would get a Meile. Also, the 100 series is about $800 less, a better value if you are going to buy Bosch.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Do your research
on March 9, 2026
Posted by: Paul
from Langley Twp
It's important to do your research and understand the changes in purchases today. When purchasing a major appliance you must be prepared to wait! Days to weeks in some cases. Very few appliance vendors stock inventory anymore and those that do charge for shipping, installation and removal.
Best buy fortunately carried the brand we wanted. Not the exact model but in a pinch we were able to pick it up.
Installation was similar to other but operation was unclear and lots of YouTube viewing helped.
The Bosch 500 comes in 6 different models! Again we weren't aware! Fortunately it ended ok and after a couple of days of research were able to navigate our way around. Machine cleans great and very quiet.
Our model also requires an app to start it functioning.
Best buy fortunately carried the brand we wanted. Not the exact model but in a pinch we were able to pick it up.
Installation was similar to other but operation was unclear and lots of YouTube viewing helped.
The Bosch 500 comes in 6 different models! Again we weren't aware! Fortunately it ended ok and after a couple of days of research were able to navigate our way around. Machine cleans great and very quiet.
Our model also requires an app to start it functioning.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent
on November 26, 2025
Posted by: Canada
from Saskatchewan
Does a great job. Extremely quiet, you wouldn’t even know it was on. Looks great, easy to clean and not too many fingerprints, which I expected with stainless steel.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Silencieux et logeables
on November 23, 2025
Posted by: The kid
from Terrebonne
Très bon produit
Deuxième lave-vaisselle avec cette compagnie.
Le dernier a durée 12 ans
Deuxième lave-vaisselle avec cette compagnie.
Le dernier a durée 12 ans
Excellent produit
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent Lave vaisselle. Très silencieix
on November 20, 2025
Posted by: joelle
from Montréal
Excellent produit, efficace et bon rapport qualité prix.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Best Buy Team
on October 26, 2025
Posted by: DeeG
from North York
I recently purchased a dishwasher from Best Buy. The challenge came when trying to coordinate an d schedule 3 separate contractors to
1. Uninstall my current dishwasher
2. Deliver new dishwasher / take away and recycle old dishwasher
3. Hook-up new dishwasher.
1. Uninstall my current dishwasher
2. Deliver new dishwasher / take away and recycle old dishwasher
3. Hook-up new dishwasher.
Needing to be home for each of these services and being told that each would have to happen on separate days seemed incredulous and a huge hassle. Fortunately, the team I worked with at Best Buy was able to find a day when all three could occur on the same day! So happy. In a time when more and more companies are requiring people to be in the office 4-5 days/week, it is no longer feasible to need to be home for 3 separate tasks and further to this, not be told th 3hr time-slot until the night before!
Thanks for recognizing that these are no longer pandemic times and people are working outside the home and not able to take deliveries or schedule their day around delivery timeslots on such short notice.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Very quite
on October 24, 2025
Posted by: Mart
from Montreal
Very quite, just little water bubbling noise in the pipe at the very beginning. Only remark is about fitting tall wine glasses.you can drop the top drawer down but then you might clash with normal dishes below. It gets tight.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca