Customer reviews from Garmin
Garmin - Lily 2 Smartwatch 34 mm Anodized Aluminum - Metallic Lilac with Lilac Silicone Band - (2024)
Average customer rating
4.1
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
94
4 Stars
39
3 Stars
22
2 Stars
13
1 Star
12
Customer Reviews for Garmin - Lily 2 Smartwatch 34 mm Anodized Aluminum - Metallic Lilac with Lilac Silicone Band - (2024)
Customer Rating
5
Small size
on June 16, 2024
Posted by: Mcsmnani
I've had for acouple weeks now and I am still learning all the features. I've worn Fitbit for years but wanted smaller round face and this delivered!
Written by a customer while visiting Garmin
Customer Rating
2
Missing my Fitbit
on June 17, 2024
Posted by: PhxS
I bought this to replace my Fitbit that had stopped working. I decided to switch to Garmin because my husband loves his and my daughter wanted to be able to communicate with us through her watch.
Like: 1. The Lily watch is really pretty. 2. I can see when my daughter leaves the house.
Dislike: 1. The Garmin app does not have food tracking or cycle tracking. I ended up having to pay for a subscription to My Fitness Pal (which doesn’t sync to Garmin so I can see my calories in/out in one place) and use a third free app to track my cycle. Super inconvenient.
2. The Bounce watch my daughter got said you could “talk” to people. I thought this meant actually call them. You cannot call…just sent text and audio messages and only to people who have a Garmin also (which no one besides her parents do).
2. The Bounce watch my daughter got said you could “talk” to people. I thought this meant actually call them. You cannot call…just sent text and audio messages and only to people who have a Garmin also (which no one besides her parents do).
At this point I have invested too much money to just switch back to FitBit but I regret not just sticking with that brand because it was way more user friendly
Response from GarminBy Garmin Fitness, June 18, 2024
Thank you for your review and experience with the Lily 2. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
LOVE THIS SMART WATCH
on June 17, 2024
Posted by: StenMi
I love the Garmin Lily 2! Great size, light weight, has just enough bells and whistles to make me happy. The tracking capabilities are just perfect. Goes with everything I wear. I'm actually ordering my daughter one now to replace another brand that rhymes with itpit.
Written by a customer while visiting Garmin
Customer Rating
3
Functions as a watch
on June 19, 2024
Posted by: Honey95
I’ve had the watch for roughly a month and I have been underwhelmed. I didn’t realize that this model of the watch only does every other notification except text messages. You can even answer your phone but no text messages. My other complaint is that the step counter and sleep score isn’t totally correct. Over all it functions well but I would suggest a different upgraded version.
Response from GarminBy Garmin Fitness, June 20, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Please reach out to our team at: product.support@garmin.com
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Nice watch
on June 19, 2024
Posted by: justmeithink
I really like the Lily2, but I wish the app had a food tracker. If there is one, I haven't found it
Written by a customer while visiting Garmin
Customer Rating
3
Charger issue smells like electrical fire
on July 13, 2024
Posted by: shannonknight123
I cannot find my purchase order and need to switch out either the charger or watch. My only device to smell like fire is when I charge my watch.
Written by a customer while visiting Garmin
Customer Rating
1
Will be returning
on September 6, 2024
Posted by: Melissa23
The screen is not responsive and it will not connect with my phone for my walks. Unfortunately I will be returning this watch.
Written by a customer while visiting Garmin
Customer Rating
5
Overall - I love it
on September 24, 2024
Posted by: EPS1990
I love the look of the Lily 2. It is easy to read and to use. The only downside is how often it has to be charge. A charge only lasts about 3 days.
Written by a customer while visiting Garmin